Product Manager

Who are we, what do we do? ??

At 11:FS we see ourselves as the challenger team dedicated to helping banks and FS players transform themselves and the industry we love. For us this means rethinking what it takes to operate in financial services top to bottom to help our partners build and launch next generation digital propositions around the globe.

To do this we need an amazing team so we have pulled together the best in financial services and beyond. Our people have co-founded and grown challenger banks like Monzo, Starling, and Tandem, led the technology platforms at Nutmeg, Betfair and beyond and transformed banks like Lloyds, Halifax, Barclays, QNB and Natwest.

Truth be told, 11:FS isn’t really one company. It is a collection of startups united by purpose. Our Consulting practice builds challenger propositions globally, like we did for Natwest with Mettle. Our Research and Benchmarking team has built the amazing 11:FS Pulse service used by the likes of Monzo, Starling, Natwest and Tesco Bank. Our 11:FS Foundry team are transforming core banking and architecture, aiming to do to core banking what AWS did to data centres. Lastly we are a media company, generating content that supports our brand and changes the conversation – not necessarily in that order.

And yet we don’t work like an agency, or a consultancy, or research house for that matter.

We are effectively building and launching new startup propositions for our clients and ourselves. We believe in treating every opportunity like a business, not a project. We believe in treating resources as if they were finite, even when they are plentiful, and our customer’s reputation is as important to us as our own.

We like to think of ourselves as an FS special forces team with singular focus and an execution mindset. To live up to this, we need the best talent in the market. We hire great people and get out of their way. Everyone in our team relentlessly drives towards getting sh!t done and improving the industry we love. Come and get on the rocket ship.

What you’ll be doing, ??

  • We are looking for a customer development / product lead to lead specific client engagements. In a small highly skilled team, you will work together with the best designers, engineers, strategists, and tier 1 clients, to create and develop world class digital financial propositions and get them to market.
  • Customer insights and development – You will lead work on identifying the ‘jobs to be done’ for different end-customer segments, structuring primary and secondary research into insightful proposition ideas and proposals
  • Create proposition – You will develop and sell a solution to stakeholders that brings together a real answer to a customer need, remixing design patterns, understanding what can be built in software, and what the potential business model could be
  • MVP Development and test – You will lead a team that develops that proposition into a small but perfectly formed product in a number of sprints. Aiming to create a live product that can be tested with real customers, forming the basis of future development and iteration
  • Roadmap – You will help shape the roadmap and backlog of work, supporting and directing the team in planning how the product will develop in specific markets
  • Work with stakeholders – You will work with the team and Senior execs from client organisations to ‘sell the dream’ and execute the plan faster than they would think is possible

To make this happen, you will need to be someone we like. Joking. We want you to be how we described below, but let’s face it there’s no unicorn ???? out there. You simply need to know what we thrive for, and what makes us tick. I think that’s far more difficult that having these experience and skills:

  • Several years experience with developing great digital products and propositions
  • A portfolio of projects that you can talk us through, the end result, the process you took, trade offs you had to make, etc.
  • Experience with leading teams of 5-10 designers, engineers, and product people
  • Clear experience in turning end-customer interviews and insights into amazing products and services
  • Positive attitude and outlook

Some of the things we deem benefits? ?♛?

11:FS is just under 2 years old and whilst we are a startup, we don’t behave like one at most times. So think Flexible Working, competitive salary/day rate, and the autonomy to enable you to help shape the destiny of this great company. You’ll be joining us to work with one of THE BEST teams in financial services. And this goes to saying that we have an outstanding team of company leaders, project leaders and subject matter of experts in every division you come into.