Product Manager, IAM

Full-Time Anywhere
Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 1.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!
More than 700,000 unique users visit each month due to our compelling content and the functionality of our identity platform. Your customers will range from two developers in a dorm room to the largest enterprises on the planet.
We are hiring for a key role in our Product organization to lead a product team in the Identity and Access Management (IAM) domain. The IAM product domain sits at the core of Auth0 and is the engine that drives our business. We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the Auth0 platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our customers across multiple verticals and collaborate with identity experts to shape the product roadmap. Experience in IAM, identity protocols, user management, and IDaaS is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

    • Conduct product research and discovery with your Triad
    • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others
    • Define the near and long-term strategy and socialize it with stakeholders
    • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission
    • Develop and test product hypotheses, working in a lean and iterative way
    • Define and track KPIs and success metrics for your product area
    • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches
    • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation)

You might be a good fit for this role if you:

    • Have 3+ years of a experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry
    • Have experience working on technology platforms
    • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team
    • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping
    • Are curious about new technology and exhibit a strong desire to learn
    • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers)
    • Love the work of identifying and deeply understanding customer problems
    • Exhibit user empathy and seek their input at all stages of the product life cycle
    • Like to get your hands dirty and use the products you build daily
    • Know how to make the complex approachable for users at all skill levels
    • Are self-motivated and have experience working remotely
    • Can travel domestically or internationally when required (15% or less)
    • Have experience working in identity management is a plus