We have some exciting Senior Product Manager opportunities working in our Global Commercial Services division in Phoenix. If you want to build best in class, digital experiences that scale from Mom and Pop shops all the way up to Global Fortune 100 companies – this is the opportunity for you! Please visit our website for more information on what you would be working on and the kind of customer focused candidates we are looking for.
Role Brief
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American Express invites you to share your resume so you can be considered for Senior Product Manager opportunities in Phoenix, Arizona and New York, New York. These roles will sit in our Global Commercial Services Organization and we are looking to hire for 5 Product Managers
American Express is on a journey to digitize millions of customer interactions each day while creating new ways to connect that are meaningful and relevant. The Global Corporate Services Digital Experience and Platforms team, as part of GCS’s Global Digital Capabilities, Transformation & Operations team, is focused on Delivering Innovation, Accelerating Agility, and Empowering Customers through breakthrough digital products, platforms and experiences designed to delight Card Members and Programs Administrators.
Our Digital Experience & Products team design, develops and scales across GCS high-impact, customer-centric and personalized digital experiences across the customer lifecycle and adapts to the evolving needs of our Card Members and Program Administrators continuing to build and deliver a seamless membership experience across platforms and products.
The Product Manager serves as a key lead within the Digital Program Management Experience Team and will be responsible for all aspects of the end-to-end lifecycle for features or products in whole. The Product Manager’s focus may include strategic user messaging capabilities, growing the loyalty experience, optimizing user onboarding, developing API strategy and managing company profiles. The Product Manager will be responsible for innovating on behalf of our customers and creating product journeys that engage our clients and competitively differentiate American Express’ digital experiences overseeing the vision and execution of digital features within the Program Management Experience for GCS across globally.
The Product Manager will collaborate with business leaders and partners to support and help create a compelling product vision, strategy and roadmap, and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind. The Product Manager will participate actively in all phases of the process along with cross-functional teams.
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Core Responsibilities
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Qualifications
Preferred Qualifications
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. |