Digital Product Manager

Salary: £40,337 pa

Full-time (35 hours per week)
Society Building, 8 All Saints Street, London N1

In this exciting role, you will lead the development of digital products and features that inform, support and celebrate the charity sector and are used by hundreds of thousands of people every year.

Working with a range of stakeholder teams, you’ll define product visions based on business and user needs, developing project briefs and – in collaboration with digital agencies – delivery plans from discovery through to prototyping, testing, launch and beyond. You’ll support teams in the iterative optimisation of their websites, designing and delivering regular user research and testing, and managing a prioritised backlog of validated user stories. You’ll work as part of a collaborative and innovative team of digital content, development and data specialists, acting as an expert link to channel requirements, ensure a joined-up approach and ultimately deliver an excellent experience for users.

With a track record of managing multiple digital products and services in a fast-paced, agile environment, you have an excellent understanding of current and emerging technologies and are confident communicating technical solutions and their benefits, limits and risks in accessible language to colleagues of all levels. You are solutions-focused, pragmatic and collaborative in your approach, with an excellent attention to detail. You also have a strong understanding of user experience design and research techniques, and demonstrable experience of using data and research to inform development and improve outcomes for users.

An understanding of charities and the voluntary sector is an advantage.

NCVO is fully committed to equality, diversity and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds.

Closing date: 12 noon Friday 26 April 2019
Interviews: Friday 10 May 2019

About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

NCVO is an equal opportunities employer and we welcome applications from everyone.

Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.