Lead Business Analyst / Product Owner – Ecommerce

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


Are you passionate about building Digital products? Are you data-driven and customer-focused? Do you have an eye for detail, while being able to keep sight of the bigger picture?

Then you have an opportunity to work with the best-in-class engineering and design teams supporting you to shape product vision. As a Lead Business Analyst / Product Owner – Ecommerce, you will play a vital role in shaping products of our customers that impact lives of millions of people worldwide.

Come join us!


EPAM recruits exceptionally talented people who have a passion for and take pride in their work and are perfectionists in what they do. As a Lead BA / PO – Ecommerce, you will work together with Development project team, and be responsible for capturing business requirements from the Back office stakeholders, translate them into specifications, and work closely with the Development project team to deliver the IT solution for the business.

Due to growing customer demand we have an immediate need for an experienced Lead Business Analyst / PO to join our growing project teams based from our Milan office, you will have the opportunity to work with a range of customer and projects across the region so travel should be expected.

For the initial project you will be working onsite with a multinational manufacturer of home appliances who are undertaking a major Ecommerce transformation program, as the successful candidate you will have the opportunity to be a take a lead role in our new onsite team as we ramp up locally to undertake the discovery phase and deliver this program of work.


  • Drive project discovery and scope baselining
  • Set up Business Analysis process from scratch
  • Drive onsite sessions to define functional / non-functional / integration requirements
  • Be responsible for scope management / change management process during solution implementation; Facilitate obtaining requirements sign-off
  • Run show-and-tell sessions with Business Users to demo IBM WebSphere Commerce platform and Solution capabilities, prepare business users for user acceptance testing
  • Facilitate UAT process with the Customer and Delivery Team and obtain sign-off for delivered functional scope; Support complex systems UA


    • Working knowledge of IBM Commerce or any comparable commerce platforms such as Oracle Commerce / SAP Hybris Commerce / Ebay Magento – MANDATORY
    • Good domain knowledge and deep understanding of E-Commerce Omni-channel Retail business will be a plus
    • Experience in integration with other E-Commerce ecosystem components including PIM, OMS, CRM, CMS, BI/Web analytics, Price/Payment/Loyalty Management Systems, Customer Service Center, Search Engines will be a plus
    • Striving for excellence and best delivery, Thinking in terms of product development with customer-centric approach
    • Ideal candidate is ambitious, bright and hardworking
    • Experience in working with 3rd party vendors and offshore teams will be a plus
    • Excellent spoken and written English level. Italian speaking candidate will be preferred
    • Demonstrable experience as a Business Analyst
    • Strong experience in eCommerce domain
    • Client facing experience on significant projects (10+ FTE)
    • Ability to drive requirements gathering process during project’s initiation and implementation phases; Experience with full project life cycle in an Agile/Scrum environment (with evidence of successfully delivered ones)
    • Understanding of full lifecycle development process from requirements gathering to rollout
    • Scope management and change management experience
    • Excellent presentation skills
    • To prosper and thrive we believe you will need
    • Strong analytical and problem-solving skills
    • Desire to learn and build next-gen products with our client and team of excellent Engineers
    • Product development and product ownership mindset
    • Mentor junior BA’s
    • Contribute towards EPAM Business Analysis Competency


  • Competitive compensation depending on experience and skills
  • Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture
  • Knowledge-sharing with colleagues from EPAM’s global tech communities
  • Regular performance feedback and salary reviews
  • Opportunities for professional growth