Product Lead

Full-Time London Salary: Competitve Closes: 2019-11-02

We’re currently looking for a Product Lead to join our talented Creative Products Team.

As our business develops, we are looking for a Product Lead to help lead our thinking across all our mobile-first platforms and digital products, shaping our clients’ digital roadmap and delivering multi-channel content experiences across a range of native app and web technologies, using both agile and waterfall technologies.

The role:

  • Take ownership of key client accounts, driving client service excellence to inspire and provide a strategic approach to how we service our clients.
  • Mentor and manage more junior Product team members, Product Managers and Execs.
  • Take a lead in pitching for, and winning New Business, working alongside our New Business team to grow accounts in your own Portfolio and beyond.
  • Work closely with our Head of Product Management as a key part of the Product team taking a focal role in defining and evolving our clients’ products, as well as the services we offer as an agency.
  • Own your Team’s Portfolio P&L and take accountability for growing revenues across your Portfolio.


  • Have a track record winning, managing and growing digital portfolios.
  • Understand digital, new technology, UX and innovation.
  • Can provide application strategy and thought leadership to clients and the business.
  • Can define strategic business opportunities and areas for service offering growth.
  • Have superb client, strategic and account management skills.
  • Can understand user experience principles and can contribute to solve design challenges.
  • Possess dynamic, leadership and team management skills.
  • Possess excellent client facing skills – day to day management, contractual negotiations, running client meetings and pitching for new business.
  • Have developed strong senior level relationships with Senior Product Owners and budget owners.
  • Can recommend suitable services and technologies to suit clients’ research, design, testing and development requirements.
  • Can run customer usability testing workshops with real customers
  • Are experienced in forecasting and reporting revenues to senior management across existing and new client opportunities.
  • Can work alongside the Delivery Managers to ensure profitable project delivery.
  • Can undertake the role of Product Owner in agile development projects; defining scope, developing user stories and prioritizing backlogs.
  • Know how to communicate technical information to clients in a clear and easy to understand language.
  • Have experience managing team members within a client services environment.
  • Have delivered successful campaigns and projects across multi channel technologies.
  • Can demonstrate excellent communication and problem solving skills.
  • Show flawless attention to detail.
  • Have the ability to work across multiple accounts.
  • Have a Bachelors degree or equivalent experience.
  • Be qualified in SCRUM and lean agile methodologies

What’s it like to work at Karmarama:

We believe in ‘Good Works’. It is the ethos upon which the company was founded, and stays at the heart of everything we do. It’s a simple belief; if we do good, good will come to us.

We have always been a values and people led organisation. And would describe ourselves as a group of interesting, interested, smart, motivated and collaborative characters who care (about it all: each other, clients and of course the work). It’s by no accident that we choose our Employee of the Month and Team of the Month based on our 4 C’s: Care, Collaboration, Candour and Character.

But we don’t just talk the talk; As number 8 in the Sunday Times Best Companies to work for in 2019, we are extremely proud of our working culture here at Karmarama; its unique, and we’re famous for it.

We are proud to have created a working environment in which our people can thrive. Learning and Development, Wellbeing, and Inclusion & Diversity are all taken very seriously, but we’re still growing, still learning, and still need YOU to help us continue to do so.

Perks and Benefits:

On top of all the standard benefits you would expect (Private medical, Pension, Gym membership – Gym Box or Mob45, Season ticket loan, Cycle to Work scheme, Childcare vouchers, 25 days holiday and a bonus Birthday half day holiday, plus more) we offer some pretty unique and exciting initiatives:

·        Being Family Friendly – we want to be inclusive of people who have families or side hustles, so we’re open to flexible working arrangements.

·        Wellbeing Week – Run twice a year, our Wellbeing Weeks offer our people wellbeing initiatives from Ask a Physio, Introduction to Hypnotherapy and Introduction to Mindfulness talks to Flu Jabs, Art Classes and Financial Advice workshops.

·        Calmarama – In house mindfulness coaching available to all.

·        Pridearama – Our LBGTQ+ network who are helping challenge the status quo when it comes to Inclusion & Diversity in the advertising industry.

·        KarmaKind – We have a team who organise and run charity events for our Charity of the Year (this year its North London Cares).

·        Tea @ 4 – Every Tuesday and Thursday our Operations team lays on Tea @ 4. A nice cuppa, slice of cake and a mingle in our Canteen? What’s not to love!

·        On site chef – Chef Jason cooks for us 4 days a week. The meals are subsidised to help you save a bit of cash too.

·        Karma Sound Sessions – We host gigs for up and coming artists who come in to perform showcases for us. Stripped back and intimate, there’s a high chance these will become “I was there when…” moments.

·        Academy K – Monthly talks to keep everyone informed and up-to-date with all that’s happening in the industry and beyond. Previously we’ve swatted up with the likes of Spotify and Google.

A few final details:

Location: our central London office at 20 Farringdon Road

Salary package: Competitive

Closing date for the applications: 1st November 2019