Product Owner

🗺 Company Overview 🗺
We provide Higher Education institutions with easy-to-deploy technology and first-hand experience on how to impact students’ lives while increasing their recruitment and retention of best-fit students. A peer-to-peer SaaS platform is embedded on universities’ websites to allow future and current students to chat and foster a sense of belonging for better-informed decision making – even before enrolling.

Venture-backed by the earliest investors in Zoom, Deliveroo, founders of Logitech, and supported by Strategic Advisors from the biggest HE governmental entities, we’re growing very rapidly. Since launching in March ‘17, we’ve expanded to work with over 200 institutions in 20+ countries and 4 continents across the world while raising over $7m in funding.

🚀 Our Mission 🚀
We exist to enable people to make better decisions through shared human experience. We’re powering decisions through peer to peer connections. To deliver an experience which is simple, personal and authentic. We match prospective applicants with student ambassadors, giving them real-time access to real people with relevant interests.

We’re building a global community of students, where the gap between knowledge and opportunity is bridged. And right now we’re on a mission to enable 10 million of them to make the right choice about their higher education journey. We want to contribute to a world where life’s critical decisions are never taken alone.

🧗🏻‍♀️ Your Mission 🧗🏾‍♂️
As Product Owner you’re at the helm, it’s your role to steer the engineering team – above all ensuring the work they complete is of the highest impact to the business. An excellent communicator and mediator, you are someone who can obsess over details whilst always keeping the bigger picture in mind. You’ll be comfortable wearing many hats (from user advocate to business analyst) and enjoy juggling these responsibilities. You’ll understand the business need for the features you’re championing, and convey this with your excellent communication skills, aligning and empowering the engineering team. Above all, you’re someone who enjoys a challenge, and gets great satisfaction from seeing a project through from inception to launch.

If you feel that your expertise is in a different product area, please feel free to apply – we’re always looking for rockstars! Designers, Researchers and Product people – we see you!

👩🏻‍🔧 Your day to day tasks will be…
You’ll be planning deliverables with the Engineering team, and defining how their success will be measured; ensuring that they have all the resources they need.
Be responsible for ensuring that the work set to the Engineering team is offering the highest impact to the business
Ensuring that the Product Development Backlog is visible, transparent, and clear to the rest of the company; and shows what the Scrum Team will work on next.
You’ll be helping to refine our agile methodology based on results, sprint retrospects and client feedback.
Ensuring the Engineering Team understands items in the Product Development Backlog to the level needed.
You’ll be an end-user advocate, through having a deep understanding of the different users’ needs
Developing user stories and defining acceptance criteria. Planning deliverables and product launches, working closely with Customer Success and Marketing
You’ll be scoping the complexity of building new features and understanding how these features will impact different areas departments of the business.
Defining and analysing product KPIs (analytics) to suggest improvements or new features
You’ll be involved with the rest of the Product team. Conducting market research and customer/users interviews, gathering feedback, developing user stories and personas, and helping form the company roadmap in order to achieve our long-term mission.
👨🏽‍💻 This might be for you if…
You have 2+ years experience as a Product Owner or similar role in a startup preferred
You have hands-on experience managing all stages of the product life cycle
Bonus points if you have a technical background with knowledge of software development and web technologies
Agile product development process experience
You love to solve problems creatively, drawing on an excellent knowledge of UI/UX methodologies, trends, and technologies.
You’re experienced in using Business Analytics tools such as Mixpanel, Tableau or similar alternatives