Associate Director of Product – CCP

As the Associate Director of Product (Consolidated Consumer Platform / CCP) you have an extensive and exciting area of influence: drive the development and strategy of next generation global ecommerce and content websites of Ticketmaster.

The Associate Director of Product (CCP) will own the pipeline of key projects focussed on adding next generation capabilities to Ticketmaster’s ecommerce propositions and take it live progressively across Ticketmaster’s global markets (North America / Europe / Middle East and Australasia) in close collaboration with individual market teams and business/technology stakeholders, and ensure that individual markets consumer requirements and business needs are well supported.

The Associate Director of Product (CCP) plays a key role in shaping Ticketmaster’s ecommerce sites/mobile sites & apps with a collaborative team of product managers and technology teams across Ticketmaster and most importantly improving the customer experience and customer perception through all touch-points and channels.

Required Skills / Knowledge / Experience

•Natural ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way. Mobilize support as needed by your team working in collaboration with your line manager and exec teams.
•Understanding of the technical architecture of complex and highly scalable web and mobile applications
•Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels.
•Proven experience of working in an Agile framework
•Proven experience in line management
•Strong experience in using web analytics
•Educated to degree level.