Product Manager

Product Manager


Company Brief

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years’ experience in Financial Services.  A truly global company, we have offices in New York, Chicago, London, Singapore, Hong Kong and Dubai, providing services to many of the top banks including; HSBC, UBS, Credit Suisse and Bank of America.


As part of the wider Fitch Group which includes; Fitch Ratings and Fitch Solutions, Fitch Learning is a 250 person business.  Agile and fast-paced, we are able to tailor our solutions to a wide range of Financial Services clients with operations in more than 30 countries.


We’re looking for individuals with drive, flexibility and passion to help us deliver a world-class service to our clients. In return, Fitch Learning offers a fast-paced, start-up like environment with considerable financial backing and stability that you associate with a larger corporate. It’s a place where you can really make a difference and progress in your career.


Role Purpose

We are looking for a Product Manager who will be responsible for multiple digital products, platforms and services.  You will drive the vision, definition and delivery of new products and services through research, road mapping and working within a self-managed, cross-functional team. This is a very exciting role, based in London, reporting to the Head of Digital Learning.

Role Responsibilities

·         Determine customers’ needs and desires by conducting user research and liaising with the business

·         Manage the nature and scope of present and future product lines by reviewing product specifications and requirements and appraising new product ideas

·         Assess market competition by comparing the company’s product with competitors’ products

·         Bring new products to market by analysing product requirements and product development programmes; create a return on investment analyses; drive product definition; populate, prioritise and groom the development backlog with well-formed user stories

·         Establish time schedules for product delivery and recommend resourcing requirements

·         Document and communicate product capabilities and answer queries on product features and behaviour

·         Ensure that features are implemented correctly and work as expected

·         Work closely with stakeholders to ensure effective and efficient implementation of the product features

·         Meet delivery objectives by maintaining daily contact with the development team and escalating issues that arise


Role Requirements


·         You will be an experienced Product Manager or Product Owner with 5-6 years’ experience within a global team

·         Experience of working in large multi-faceted software and content development projects

·         Experience conducting user research and transforming analysis into recommendations

·         Knowledge of financial services and delivering FinTech solutions

·         Advanced skills in using Jira and visual communication tools

·         Adept at understanding product capabilities and breaking these down into well-formed user stories

·         Skilled at communicating with stakeholders with varying levels of technical knowledge

·         Experienced negotiator with the ability to handle conflict

·         Strong attention to detail

·         Skilled problem solver

·         Financial qualification would be advantageous but is not essential