We are interactive investor (ii), an award-winning online investment service that has been informing investors for more than 20 years. We provide unbiased financial information as well as the tools and trading environment they need to make confident and educated investment decisions.
Today we are the No1 flat-fee investment platform with £30 billion of assets under administration, over 300,000 customers and more than one million users. We aim to deliver better choice, better value and better intelligence to our customers. Our comprehensive investing and trading service is underpinned by a strong focus on delivering great value and helping customers take control of their financial futures.
The completion of the Alliance Trust Savings acquisition in July 2019 cements our position as the market challenger in the UK direct-to-consumer marketplace. It also adds essential scale to support the ongoing technology and talent investment needed to drive our customers’ experience ever higher.
As a Product Owner in our Product Team, you’ll be owning customer outcomes, prioritising and challenging whether we are building the right thing. You’ll also be responsible for key KPI’s and improving journeys and experience to create a leading platform in the self-directed investing market.
Day to day, you will be taking ownership of one or more of our delivery products, working with Product Managers, Senior Product Owners, Lead UX and a number of stakeholders from around the business to help define direction and ensure delivery of outcome for the business. On the delivery side you will be working with a scrum team made up of scrum masters, analysts, developers and UX designers to ensure items are delivered and documented correctly.
Align product backlog with strategic roadmap taking lead from product manager or other business owner
Manage stakeholder input and align these with product goals
Ownership of KPI’s aligned with critical user journeys within the business.
Gather and specify high level requirements and collaboratively write into user stories
Prioritise and manage the backlog of change through agile scrum team leadership and scrum ceremony participation
Ensure constant stream of customer centric optimisation
Ensure constant investment in the software stack
Give scrum team vision of product direction and encourage team ownership in delivering
Define KPIs and measure success
Manage business readiness for change
The skills you’ll need:
At least 2 years as Product Owner within Agile environment
A knowledge of lean methods to experiment, validate and iterative on product decisions
Experience working as part of a multi discipline team working with members from UX, analysts and engineering
Demonstrable experience in delivering high value initiatives and products
Quantitative and Qualitative analysis skills to both understand a problem and measure impact of changes
Experience working in both Offline and Online customer journeys
Has worked across Operations and Commercial to deliver products that get used by in-house users and customers.
A solid communicator and confident presenter – as comfortable presenting in-front of the board as to their peers.
Has a bias to action – does not hide behind their desk and gets out and about across the business
Pro-active, personable and social – is able to forge relationships with colleagues both within the office and those across other offices
Has a user centred approach and ensures that the right balance is made between building the right thing, building it right and building it fast enough
Investment industry experience, either having worked in, or has invested themselves
Knowledge of Agile methodologies and how to get the best out of a problem whilst working as a team
Able to work closely with UX to facilitate and plan UX research sessions
Knowledge of funnel optimisation
Strong team player
Demonstrated passion and drive for delivering the best outcome
Moving with speed – delivering faster and better
Decisive and take ownership of outcomes
Not afraid to challenge and be open to challenge
Our customers are important to us. The same goes for those that work for us. That’s why at ii we offer a range of benefits, allowing you to choose the benefits that really do benefit YOUR personal circumstances. These include a competitive salary and pension, alongside all the learning, development, guidance and support with which to help you become the very best you can be. We are proud of our working environment and aim to make this a great place for you to succeed in every way.
It’s simple … we want financial independence for our customers, for interactive investor to go from strength to strength and a workplace where we can all thrive. Our customer driven approach and bold values sit at the heart of this. We are honest, straight talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor.
Are you up for the challenge?
Join the fight!
Straight Talking – Moving With Speed – Owning The Outcome