At DaVita, we design apps to help physicians manage, treat, and improve the lives of patients with kidney disease.
Health IT is notorious for lagging behind consumer products in design, experience, and customer satisfaction. Our obsession is changing the status quo by creating a suite of physician products that delight users and enable clinicians to take better and better care of their patients. DaVita believes so deeply in the mission of better patient care that we’ve launched our product line to create better experiences for physicians and patients.
Our product teams are growing; we have an opportunity for a Product Manager who will lead product discovery efforts and work closely with a team to come up with the projects, features, and fixes that will improve customer satisfaction.
The role is inherently cross-functional; you will work closely with engineering, UX design, sales, marketing, and executive teams to own and lead projects from initial conception through launch.
We are looking for product managers who are obsessed with solving problems for our customers, able to lead cross-functional teams, and adept at synthesizing technology into high-quality products that simplify the many complexities of patient care for physicians.
The Role
• Partner with key stakeholders to define product vision, strategy, roadmap and supporting metrics required to deliver and enhance products focused on improving physician workflow and satisfaction
• Develop a deep understanding of physician customers (both existing and potential) and electronic health record market segments
• Continually assess the competitive landscape and emerging industry trends
• Author product opportunity assessments and give go/no-go recommendations based on opportunity
• Lead product discovery efforts including shadowing physicians, conducting user research, and working with the UX design team to employ rapid prototyping to iterate to the right solution
• Engage in rapid cycles of design and iteration in conjunction with engineering, UX design, and other stakeholders
• Work cross-functionally with engineering, UX design, and project management teams to deliver on the product roadmap
• Manage one or more UX designers and/or product owners
• Define methods for quantifying success and ensure that the team has a clear ability to understand and articulate its objectives
• Up to 20% travel required
Must-Haves
• Multiple years experience leading cross-functional teams and delivering results in a consumer-facing product management role
• One or more successful product launches in which you had overall responsibility from conception to launch
• A bachelor’s degree
• Experience working in an agile, iterative environment
• Ability to quickly build expertise in unfamiliar domains
• Passion for building great products
Nice-To-Haves
• Background in either UX design or computer science
• Prior experience with experiment design a strong plus
• Interest in building a personal brand as a product management thought leader
• Experience in building healthcare-related and data-heavy digital products
• Love of new learning curves, because every project has a stack of them
• Exceptional presentation skills; we like to show off our work, tell stories, and articulate the problems we’ve solved or how we’ve improved the physician experience
Please send you resume to justin.williams@davita.com