Product Manager

Hello, we’re SEER. We’re building the utility company for video on the internet. You’ve probably never heard of us, but don’t let that fool you… Our small-but-mighty team has operated quietly (and grown quickly) over the past 2+ years. We’re looking to add a member to our Product team to help us define the future of video within one of our key verticals. As part of the Product team at SEER, you’ll work directly with our founders and leadership team (along with the rest of the crew) to help define and execute on our Product strategy.

We are a team of thinkers and doers — ideas matter, but making them real matters more. We get along with folks who are entrepreneurially minded, willing to roll up their sleeves, and who believe in moving forward…always. If you have a clear vision of how you believe things should be built AND the technical chops to make it happen, you’ll fit right in and find a fantastic opportunity to help shape our product and our company culture.

Ideally, you’re quick on your feet, a fast learner, and ready to get your hands dirty. You know when to use duct tape and when not to. You think like a hacker and ship like a pro. You don’t mind owning your mistakes so we can all learn from them. And, hopefully, you’re intrigued by the space we’re playing in.

If this sounds like you, here are the boxes we’re looking to check…

→ Ideally, we expect you to have ←

A college degree. Maybe a graduate degree. Or you simply worked your butt off to learn on the job.
5-8+ years of experience in the product strategy and/or product design space.
Hands-on experience with the design, build and technical troubleshooting of software.
Demonstrated ability to influence both Design and Engineering teams to improve product features, workflows, and/or the maintenance of a platform offering by identifying problems and suggesting and/or driving implementation of fixes or features.
Experience with designing, building, and launching large scale platforms.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and presentation skills with the ability to interact with technical and non-technical groups.

→ Ideally, we expect you to be ←

A servant leader: You place the team’s interests first. You’re quick to offer praise yet willing to hold yourself accountable for failures. At the same time, you know how to offer constructive and direct feedback to individuals on the team to help them improve.
A master problem solver: You take deep pride in your work and view each new problem as an opportunity for success. You approach challenges creatively, but methodically, sparking discussions as you work toward prioritizing and breaking down the steps toward solutions.
A leader: You have experience leading a team, or you’re battle tested and ready to step up. You’ve shipped a product (or few) from ideation to delivery. You’re focused on value and driving relentlessly forward in spite of resistance or obstacles. But you also have the experience to know when to question the path.
Comfortable with ambiguity: When changes are made, you keep a cool head and fight on, even if you don’t have all the details. You’re comfortable moving between projects and facing the unknown. Risk and change motivates you to evolve and innovate.
Technically astute: You quickly learn new skills, grasping complicated technical information that often leaves others lost, scared, and generally cowering in fetal position. Whether it’s product, industry, or hard tech knowledge, you soak it up like a sponge.

→ If you join us, you will ←

Be involved in managing multiple projects with competing priorities, simultaneously. Our product/platform is growing and changing daily. You’ll be tasked with understanding the broader vision while helping to manage customer expectations and prioritize feature requests and changes.
Work with cross-functional teams throughout the organization to evolve our platform. As a member of the SEER product team, you’re expected to be multifaceted — ready to answer a customer service request in one moment, contribute to product strategy in the next, and understand how to translate problems into opportunities and solutions.
Use your experience and judgment to resolve problems on technical issues, and define, gather, & analyze metrics across our systems. You’re expected to be the champion of our end users and theirs while giving due consideration to our business needs and theirs.
Define internal KPI’s along with the processes, data flows, and tools necessary to achieve growth across those benchmarks. We will also look to you to identify opportunities for automation and continuous improvement across that toolset and internal processes to ensure company growth.
Provide clear communication to SEER Leadership regarding project status, resource requirements, issues, priorities, and opportunities.
Dive deep into the technical details. While you may not be able to do it yourself, you can keep up and ask important questions. If you don’t know what an array is, or if you get sweaty palms at the thought of writing the occasional SQL query, this job is probably not for you.
Solicit ideas and feedback from users and key stakeholders, gather requirements, write product specs, create wireframes and workflows, and coordinate across teams to help manage the development and rollout of these new features.
Lead your team(s) and manage direct reports. We expect you to help cultivate a culture that both encourages & rewards great work and fosters individual growth.

SEER is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. SEER is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.