This advert is for two roles – one permanent, one maternity cover
The Lab is a small multidisciplinary team, within the Customer Journey team. We do rapid experimentation in areas we know less about to find new ways to meet the needs of our users.
As one of two product owners in the Lab your role will be to ensure the effective development and delivery of ideation, experimentation and prototyping of ideas for the Citizens Advice of the future. The role is responsible for leading the incubation phase of these propositions, as well as building engagement and ownership across the organisation for successful scaling.