CRM Product Owner

About the job

  • Driving the definition, building and implementation of our new Multi-Channel CRM campaign management platform across all countries
  • Taking ongoing buy vs. build decisions to determine which elements are best handled internally and which through our third party CRM solution provider
  • Ensure the effective implementation of product development & implementation programs
  • Identify relevant use cases of stakeholders and prioritize according to our roadmap and company vision
  • Further develop existing feature sets, planning of new features and deliver them in time and excellent quality
  • Be one of the main point of contact between CRM team and third party solution providers
  • Prepare solid specifications for new features to be developed by our IT team
  • Identify opportunities for business improvement based on our current setup
  • Take ownership of certain projects, from concept to launch
  • You will work closely with our CRM business team and dedicated development team (5 HC) to build a world class product

Who we’re looking for

  • You have worked in a software driven company as a Product Owner or similar role before
  • You have gained strong experience in the whole product development cycle and project management in the field of software products over the last 3 years
  • You feel comfortable being the point of contact for different stakeholders both inside the company and at third party providers
  • You are able to assess and estimate user and business value
  • You are excited about coordination of feature development and project execution across the full development cycle
  • Proven online product management experience on CRM related topic and strong understanding of CRM KPIs, data, and analytics is a plus
  • You possess strong technical and programming aptitudes
  • You are experienced in agile management methodologies like SCRUM & KANBAN and tools such as JIRA
  • You are a quick learner, passionate about your work and driven to get things done
  • You are fluent in English, both oral and written
  • You have excellent communication skills
  • You have a great team spirit
  • You get stuff shipped!


What we offer

  • You take responsibility from Day 1
  • You work in a dynamic environment with a dedicated team
  • We offer an agile work environment, latest technology and ample opportunities to implement your own ideas by developing a completely new CRM platform
  • We work from a modern office in the heart of Berlin
  • A competitive salary for the startup job market
  • Autonomy and support to implement processes and strategies as you find convenient


Are you up for a challenge?

Please submit your complete application via the link below including your earliest starting date and salary expectations.


Apply online

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