Full-Time London Closes: 2020-07-19

Shipping is the trillion-dollar industry that people rarely talk about. It’s big, complex, cumbersome and fraught with legacy, which means it’s ripe for disruption and Zencargo are uniquely positioned to capitalise on this opportunity.

Our digital platform provides a central place for teams to gain deep operational and strategic insight into their supply chain. Through visibility down to the individual product level, our platform flags risks early in the supply chain to allow for business leaders to react and make informed decisions. This helps us deliver against our mission of making our customers’ supply chain their competitive advantage.

The combination of our vision, people and technology has placed us in Sunday times tech track 100 ‘ones to watch’, were awarded us the prestigious BIFA supply chain management award and are proud to be a part of the Tech Nation Upscale 5.0 cohort.


Our values

We accelerate learning – Whether it’s the research-led projects we embark or your own personal growth, learning is at the heart of Zencargo
We’re strategic – Every great result starts with a great plan
We take ownership – We take initiative and do not blame others
We build trust – We build meaningful relationships and support each other to deliver
We are outcome-oriented – We focus on delivering a great product and service to help meet our customers needs
Culture is really important to us at Zencargo. If these values chime with you, we’d love to meet you.


The role

We are looking for a Senior Product Designer with experience working across all stages of the product design process. We’re looking for someone who is a collaborative and naturally inquisitive problem solver.

Working in small, focussed, cross-disciplinary teams, you’ll collaboratively tackle interesting design challenges in a fascinating domain. Our product helps businesses take smarter decisions to get the right product to the right place, at the right time, for the right cost. Success for our customers means the ability to launch new products, meet demand and remain environmentally conscious.

You’ll be joining an internationally diverse, sociable, dynamic team with a clear vision and strategy. We hire smart people and give them the autonomy to help shape the way we work, define processes and constructively challenge each other.

For some of our design musings, and to get a sense of what it’s like to work at Zencargo, head over to our blog:



Responsibilities include

Balancing customer needs with the requirements of the business. You’ll work closely with stakeholders to gather business requirements and work with your team to conduct user research to deepen our understanding of customers.
Creating prototypes to test your ideas, challenge assumptions and refine your thinking.
Translating prototypes and ideas into beautiful, seamless high-fidelity designs and user-flows.
Working with our growing engineering team to deliver incredible user experiences.



A portfolio that reflects your strengths in both UX and visual design skills.
Experience working collaboratively with developers and product managers on digital products in an agile and lean way.
Experience with a wide range of design tools and can prioritise choosing the right tool at the right time.
Motivated by feedback, and by the opportunity to improve in your role, in the work, and in how you work together as a team.
Clear communicator conveying vision and product strategy from a user’s perspective either verbally or through text.



Competitive salary and a pension scheme
25 days holiday a year plus bank holidays
We offer flexible working, including parent-friendly working hours, flexible hours, working from home days. We value output over face time. You’re free to work however you work best
Remote friendly (but we’re mindful that timezones can be tricky so we restrict to +/- 3hrs GMT)
£1000 annual self-development budget for conferences and trainings – learning is important to us
Excellent maternity and paternity packages
Regular company socials
Cycle to work scheme
Nursery salary saving
Weekly Yoga and discounts at local gyms



Our team

Founded in 2017, there are now over 90 of us. Our team comes from all walks of life, and we welcome diverse voices and views to help us solve problems in the industry in a fresh way. Our Operational and Commercial teams are experts in logistics, freight forwarding and growing a business and our Product and Engineering team have experience in international B2B marketplaces, disruptive communication platforms, running product development agencies and financial products.

Our founding team of Alex Hersham, Jan Reithmayer and Richard Fattal have wide ranging experience in the shipping and logistics industry, financial services, machine learning and online platform business. They came together to launch Zencargo in 2017 and since then have overseen rapid growth scaling a team across Europe, working with fast-growing businesses – we work with 30% of the fastest-growing e-commerce companies in the UK – as well as enterprise customers.



Our backing

Zencargo raised a large Series A earlier this year and the team expanded to 90 people. We’re backed by some of Europe’s leading Venture capital firms, Local Globe (Transferwise, Zoopla, Citymapper), HV Holtzbrinck Ventures (Zalando, Rocket Internet), Picus Capital (founded by Alex Samwer who co-founded Rocket Internet) and Samos Investments (Betfair, Ocado, Charlotte Tilbury).

Application deadline is Sunday 19th July


What to expect from the application process

1. 20-30 min phone call – To find out more about you and for us to tell you about the role

2. 60 min value interview – 30 mins is spent asking you questions to see if our values align – these are the same set of questions we would ask anyone joining, regardless of role or seniority – and 30 mins for you to ask any questions about the business and our culture

3. 90 min portfolio review

4. Optional step: In-person whiteboarding session – We don’t do take home challenges but we may invite you in for an in-person (or virtual) whiteboarding session and we would keep this to 60-90 mins

5. 60-90 mins to meet the Senior Team – A great chance to ask the ins and outs of the business and our aspirations.

6. Get hired!


A fair chance 
Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you. More than just encouraging your application, we’re committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations.

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