Product Owner

The Product Owner will advocate for the customer. Using your excellent product instincts, passion for creating great experiences, a data-influenced mindset, and design thinking to challenge the status quo. You provide key support to the product team by facilitating investigation, analysis, review and documentation of business features and functionality in Avetta’s flagship SaaS solution, Connect. The PO will be responsible for organizing and leading the standard Scrum ceremonies and writing user stories for new features as well as existing feature enhancements in collaboration with the Product Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Develop the “what” and the “why” into requirements artifacts that break down business opportunity/problem into features granular enough for sprint cycles
  • Serve as Product Owner for the Connect delivery team, driving prioritization of the team’s backlog Ensure the development team has an adequate amount of prior prepared tasks to work on
  • Plan and prioritize product feature backlog and development for the product
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Work closely with Engineering technical leadership to ensure key architectural roadmap items are woven into the product backlog
  • Work closely with other Product Managers/Owners to identify cross product dependencies
  • Collaborate with UX to research, design and test potential solutions to features and product backlog items
  • Effectively communicate the opportunity/problem we are solving, the business value and rationale behind your product decisions
  • Provide an active role in mitigating impediments impacting successful team completion of release/sprint goals
  • Keep abreast with Agile/Scrum best practices and new trends and help the development team to implement new processes
  • Host backlog refinement and sprint review meetings
  • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with SLAs
  • Conduct product testing on new development and validate whether the user story has been built to the requirements
  • Conduct product demonstrations to internal stakeholders and functional teams

MINIMUM QUALIFICATIONS: 

  • Bachelor’s degree (or higher) in a related field of study including but not limited to: Computer Science, Business Administration, Project Management
  • 2-3 years of relevant experience within product management in an Agile Software Development environment; exposure to Scaled Agile Framework is a plus
  • Experienced in assisting Scrum Master with scrum meetings and sprint reviews
  • Familiar with both backend and frontend development
  • Demonstrated ability to manage and execute projects strategically
  • Demonstrated ability to influence as well as collaborate and negotiate with key stakeholders and executives
  • Experience with reporting and analyzing key metrics and incorporating them into decision- making processes
  • Experience using Jira or similar ticketing system to manage product backlogs
  • Experience using Confluence to build wiki and display reports
  • Highly effective communication, presentation, and facilitation skills