Product Design Manager

OVERVIEW
To ensure our solution remains best in class, we are seeking a Product Design Manager to provide design strategy and solution support for the work within their portfolio group (we call these “Pods”). This role is able to influence high-level product strategy, help prioritize projects for their portfolio whilst mentoring and coaching 1-4 designers. You will collaborate closely with your Pod Group Product Manager (“GPM”) and Tech Lead partners. This role requires confidence in and passion for developing only the highest-quality solutions for complex enterprise problems. Not only do you care about having a meaningful impact on 15Five’s business, but you’re also invested in helping individuals on your team grow into their best selves through coaching, regular 1-on-1s, and feedback in line with our core values.

WHAT YOU’LL DO

  • Develop growth-centered mentor relationships with designers on your team
  • Coach designers on ideation and problem-solving through regular 1:1s and informal interactions
  • Build teammates’ confidence by celebrating wins and meaningfully recognizing each individual
  • Seek feedback opportunities with the Design team, other stakeholders, and customersUnderstand your designers’ personal and professional goals
  • Help designers set clear, realistic, and action-oriented goals based on their roles and aspirations
  • Coach teammates on communicating the value of design within their own squad
  • Coach designers on presentation, interpersonal, and team-communication skills
  • In collaboration with product management and research, partner on generative and evaluative research projects to continuously uncover end-user needs and inform the overall Pod strategy and priorities. Align on a partnership agreement at the start of the project for roles and tasks within Discovery.
  • Ensure design quality and cohesion across projects executed by your pod
  • Identify connections and potential collisions between different products, features, and platforms
  • Understand the outputs from Envision, Define and Discovery phases and use this information to drive the design strategy
  • Present your vision of the user experience in a compelling way that excites others to achieve it.Unpack the problem to drive the design solution by suggesting more research or discovery, if needed, to fully understand user needs
  • Offer strategic support and mentoring to Designers in the Pod
  • Advocate and coach designers on when and how to test solutions with customers

WHAT YOU’LL BRING

  • 5+ years of experience as a product or UX designer
  • 2+ years of experience as a Design Manager
  • Experience advocating for design across the organization
  • Mastery of layout, typography, and visual hierarchy
  • Highly skilled in research, complex problem solving, information architecture, and workflows
  • Strong communication skills during complex projects, design critiques, and feedback sessions
  • Ability to run research sessions, analyze data, and define insights that drive decision making
  • Ability to balance user needs and business needs
  • Ability to coach others and inspire breakthrough thinking
  • Practice and promote radical candor, with the ability to help others apply feedback effectively