Who We Are
BuildingLink simplifies and elevates modern working and living in residential communities with inspired solutions, pioneering technology, and dedicated service. We are a rapidly growing SaaS company, providing an incredibly robust, cross-platform suite of products, serving 5,000+ properties and a growing customer base of nearly two million residents across the globe. We pride ourselves on excellence and delivering meaningful products of the highest standards that translate to measurable impact on the properties we work with.
What We’re Looking For
We are looking for a proactive self-starter to join our team as a Senior Product Manager (Senior PM). The Senior PM will be an expert in modern product best practices from discovery and research to a focus on outcomes over outputs. They will be savvy in their approach to data, testing, and experimentation, and be able to own both the high level strategy and the tactical prioritization and execution of their work within an agile product squad. The Senior PM will need to work closely with sales to validate the target customer segment and market size for a new set of financial products we are bringing to market. They will then need to devise the strategy that will iterate us toward product market fit and beyond.
Key Responsibilities
Developing a holistic product vision, strategy, and roadmap for our fintech product set, focusing on initial product-market fit and how to iterate to supporting a viable market size.
Bringing a research, customer-first, and data-informed approach to your product work, setting success metrics to further the business strategy and constantly researching, experimenting, testing, and iterating; always be validating.
Collaborating with Sales to execute go-to-market plans and deliver sales enablement materials, including strategies for pricing and packaging, and for cross-selling Ledger to existing BuildingLink customers.
Achieving expert-level domain knowledge of all things related to property management accounting and payments through continuous research and learning.
Driving customer onboarding processes and post-onboarding support to turn first customers into referrals that will be the key to generating business over time.
Overseeing an offshore development team to execute on work that is of the highest value to the business, avoiding scope creep and development for the sake of staying busy.
Collaborating closely with design and engineering at every stage of the product development lifecycle, from discovery through designs and testing, to actual writing of code and delivery.
Partnering with potential customers to understand the challenges they are trying to solve and present how Ledger can solve these pain points to drive value for the business.
Requirements
5+ years of experience in a SaaS product management role including building a product and bringing it to market.
Adeptness at articulating problems, and pulling back to explain why solving that problem is right for the business.
Ability to pull together a strong business case for a new product or feature using data, customer feedback, and business signals from sales and marketing.
Demonstrated understanding of the system around your products and the impacts and outcomes your work will have on the rest of the company, technology, and design.
Fluency in writing user stories and acceptance criteria that are intuitive and easy to follow. Experience running agile squads is a must.
Ability to explain complex business processes to a variety of audiences, from internal engineering to external customers, in addition to exemplary communication, presentation and collaboration skills.
Possession of a natural propensity to guide and mentor others, ready to model product management skills and tactics for other PM’s on the team.
MBA is a major plus!
Benefits
What BuildingLink Can Offer You
BuildingLink is a multi-generational, family-owned and operated company with the curiosity, energy, and entrepreneurial spirit of a startup! At BuildingLink, you’re more than just an employee, we literally adopt you and tell everyone you’re our really cool cousin. Just kidding… sort of, but here’s what we offer:
Dough: Competitive Salary
Life & Work Balance: Paid Parental Leave, Bereavement Leave
R&R: Flexible PTO, Birthday Holiday, Summer Fridays, Work Anniversary Travel Bonus
Health is Wealth: Medical, Dental, & Vision benefits, Company sponsored HRA, Gym Reimbursement, Healthcare Concierge Service
Planning for the Future: 401k with 4% matching
An Awesome Culture: Team Outings & Company Events, Holiday Parties, Friendly Office Competitions, Weekly Lunch, Unlimited Snacks/Coffee
Lifelong Learning: Professional Development Opportunities (like, limitless)
Other Things: Commuter Benefits
About Us
BuildingLink is an industry leading property management technology used by over 5,000 high-rise residential communities globally. As an industry pioneer and leading innovator, our solutions, service, and people have made us one of the most recognized and respected technology providers among property managers and staff, condo/coop boards, and landlords. Our roadmap is packed with new and exciting initiatives to help buildings run even better. Resident lifestyle, voice assistant with our Amazon Alexa Skill; Ledger for simplified property management accounting, more platform integrations, and IoT sensor solutions to target and solve buildings’ operational headaches are just a few of the key initiatives we have in the pipeline. So, if you’re looking to work for a dynamic and successful company that cares deeply for both its customers and employees, please apply!
Check out our website to learn more! https://www.buildinglink.com
Please note: In response to COVID-19, we’ve made the decision to work remotely until at least January 2021. (Don’t worry, we’re still maintaining our awesome, positive, and supportive culture while remote!) Towards the end of the year, we will reassess the return to the office, and hope to have the Senior Product Manager join us on-site when they feel comfortable doing so. We are also open to remote work for candidates outside of NYC.
BuildingLink is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other protected class by federal, state or local law.