Sr Product Manager – Platform

Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a Series B company with $54M in venture capital, more than 500 customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things.

Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place.

About Your Role: 

You will be a leader on the Product Platform team, which builds services and user experiences so customers can effectively manage their Sendoso account. In this role, you will be responsible for defining the roadmap and driving execution for portions of the Platform Product. You will also help mentor less experienced product managers within the team. This role reports to the Director of Product, Platform.

Who You Are:
Empathetic with users and motivated to solve their biggest problems
Passionate about pushing through obstacles to achieve high impact results
Obsessed with creating clarity out of ambiguity
An analytical problem solver, driven by data
A proactive team player who can work across domains to complete projects

What You’ll Work On:
Work directly with customers and executives to define a roadmap for your product area
Translate the upcoming product roadmap into clear requirements
Collaborate with design and engineering teams to execute on the product roadmap
Coordinate with CX and Marketing to launch new features, monitor their adoption and iterate on customer feedback and data insights

4+ years of product management experience
Produced clear and concise product roadmaps and requirement specifications
Driven results through cross-functional collaboration – design, engineering, marketing, partnerships, and creative teams
Defined and measured success of features launched to optimize revenue and conversion

Bonus Points If You Have…
A technical background
Experience leading other PMs, even if it’s informal
Experience on a platform product team, specifically in the domains of User Management, Permissions, Security, Single Sign-on, or Multi-product Administration

What You’ll Love:
We’re currently working from home due to Covid-19 and the following don’t apply until we’re safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
Comprehensive Medical Plans plans – we’ve got you covered
Take-What-You-Need Time Off
Vacation Bonuses 2X/Year
401K Plan
FSA Plan
Volunteer Time Off
Birthday Time Off
Catered Lunch & Breakfasts
Team Outings
Dog-Friendly Offices
Collaborative Office Space
ClassPass Membership Program
Fully-Stocked Kitchen