Full-Time London Salary: £80,000 - £100,000 + bonus + benefits

Head of Product
About the role

We empower our product teams to find solutions that our customers love and work for our business. The Head of Product will be taking a much-loved platform and company on to the next level; improving the service to our current customer base, as well as extending the offering to new customers in new places. The Head of Product will work in a three-sided market-place bringing together the needs of companies and their staff who consume the product; vendors of the food and those that deliver it. This is a fantastic opportunity to develop a customer focussed organisation onto new heights.

Who we are

We are City Pantry, and we’re on a mission to change the way people work – both in the office and at home. We believe that good food helps people work closer, however far apart. So, now more than ever, we need a team of diverse, passionate people to drive our mission forward and make working life better, one meal at a time. And we need people like you to be a part of our food revolution!

As part of Just Eat Takeaway, one of the Worlds largest food delivery groups, we deliver thousands of meals every day across the UK to some of the world’s most iconic brands – Microsoft, Google, Facebook, Spotify and Buzzfeed, to name a few. We work with a world of kitchens, over 600 of the best boutique chefs, street vendors, specialist caterers, iconic restaurants and supper clubs in the UK.

Sphere of influence

  • City Pantry and the wider JustEat Takeaway Group
  • Managers and teams across all functions
  • Internal stakeholders at all levels
  • External stakeholders and partners
  • Initiates and leads projects across functions

Core responsibilities

  • Defining and delivering product roadmaps & strategies that span teams, departments and functions and that have a direct impact on business performance
  • Cost/benefit analysis of individual goals on the product roadmap and respective prioritisation and resource allocation
  • Communicating and instilling their broad commercial understanding of City Pantry and the wider industry to their teams and other functions
  • Coaching and developing new managers and principal individual contributors.
  • Provides strong leadership to a team
  • Planning, allocating and managing the budget of their teams and contributes to Technology as a whole
  • Managing expectations of senior stakeholders and key external partners
  • Leading cross-functional projects and initiatives
  • Solves complex problems with broad impact either individually or through collaboration with stakeholders
  • Leads multidisciplinary projects, initiatives or teams
  • Has full responsibility and accountability for decision
  • Undertakes risk analysis to understand the impact of a decision on the business

Who we’re looking for

  • Extensive commercial experience
  • Significant experience working as a manager or principal individual contributor
  • Recognised as a leading expert
  • Proven track record of initiating and leading the delivery of successful projects
  • Proven track record of professional development of team members and managers
  • Proven track record of developing and delivering long term technical and/or product strategies
  • Proven track record of leading successful collaboration across functions
  • Proven contributor to major innovations
  • Successful stakeholder management at all levels of the team, including the exec
  • Leading multiple product/design teams
  • Broad and comprehensive understanding of concepts and principles in engineering and product/design
  • Coaching and personal development of product managers
  • Planning and managing budgets
  • Developed communication skills, ability to negotiate internally and externally and at higher levels and to represent City Pantry across the group
  • Strong prioritisation skills and understanding of the importance of success metrics
  • Broad and deep understanding of multiple product areas
  • Excellent understanding of how to coach other leaders on how to drive a high-performance culture
  • Detailed and in-depth commercial understanding of City Pantry outside of Technology
  • Good understanding of all functions and business units
  • Excellent understanding of wider industry context & trends, both technical & product

What we’re offering

City Pantry has taken all necessary precautions to keep our Pantlers safe during this strange time that we’re experiencing together. Working from home has become the norm and employee wellbeing is at the forefront of our minds. We ensure we offer a helping hand remotely whenever it is needed, from mental health support to a comfortable home workspace. Some of our company perks are on hold for now, but here’s what’s on offer at the moment:

  • Unlimited holiday (yes, actually)
  • Flexible Working Hours (we encourage regular breaks and being AFK (away from keyboard) to support your wellbeing)
  • £2000 annual development allowance, for you to spend on developing your current skills and learning new things
  • Access to various Mental Health & Wellbeing platforms, including wellbeing sessions, online health checks, tools to provide exercises via UnMind, Sanctus and our Employee Assistance Programme
  • Mental Health First Aiders within the business, available to assist you with anything regarding your mental health and wellbeing
  • An opportunity to get involved with our Employee Resource Group programme, whether you want to create your own ERG or join our current Racial Justice and Equality group
  • Optional company-wide training programme named ‘Recipe for Success’
  • Weekly virtual Yoga and Pilates to keep your mind, body and soul in shape
  • Regular remote-social activities like virtual Escape rooms, Bingo, Scavenger hunts + much more
  • Group Income Protection and Group Life Assurance for all Full-time employees
  • A selection of People-focused schemes, including ‘Cycle to Work’, ‘Eyecare’ and more, designed to give you an even better employee experience during your time at City Pantry
  • Generous parental, adoption and/or foster care leave, so you’re able to spend important time with your new family.
  • Automatically enrolled in to our Pension scheme after 3 months of employment, where you will contribute 5% (or more if preferred) and City Pantry will contribute 3%
    20% off Santander Cycles (annual membership)

And when we’re back in the office, you’ll be entitled to all of the above as well as these perks below:

  • Free lunches Monday, Wednesday and Friday from an amazing array of our London Vendors
  • Regular company socials (COVID-19 guidelines permitting)
  • Five-A-Side Football Team
  • Treats from our sweetest Vendor partners