We are Countingup
Countingup is the leading UK business current account that’s helped over 50,000 customers save time and money with automatic accounting, tax estimates and instant invoicing. Our mission is a simple one, to make it easier to run a small business.
We are a venture-backed Fintech and an early-stage startup with ambitious plans for growth and in order to do this we need talented, forward thinking individuals to join us. People make Countingup great.
All of us here at Countingup are committed to “The Countingup Way”
Do our best work
Enjoy it
Get it done
The Role
We are looking for a Product Manager who is passionate about building products and can support the growth of our dynamic team. The ideal candidate should have a track record of delivering outstanding customer experiences, analysing users’ problems and turning them into solutions.
You’ll be part of a growing product team. You will be fully supported by a Lead product manager for feedback and collaboration, with a great opportunity to grow and learn while having the independence and autonomy to drive projects forward from initiation to delivery.
You’ll become the voice of our small business customers and accountants to inspire the business to shape the right solutions for them. You’ll put yourself in their shoes when dealing with admin tasks, accounting and tax.
You’ll be developing our mobile application to help small business owners run their business and our web application to help accountants manage their small business clients.
You’ll be discovering new opportunities towards our business goals.
You’ll be turning these opportunities into awesome customer experiences owning the entire process.
You’ll be using data to find new opportunities, understand users’ behaviours and track success metrics.
Key responsibilities
Identify and validate new opportunities with your own market/competitor research and by actively gathering feedback to proactively address them
Analyse user problems and produce clear and concise requirements broken down in valuable and releasable pieces of software (user stories)
Make decisions on trade-offs and prioritisations
Work closely with the designers and the developers to deliver world-class customer experience
Measure and communicate results to the business
Pursue a deep understanding of our customers, informed through research and data analysis
Ensure successful product and feature launches by facilitating communication across the business
Experience and skills
Great product people come from a diverse range of backgrounds therefore we’ve tried to keep the experience and skills section broad and open for interpretation. You don’t need to tick all the boxes right now but feel confident that over time you’ll be able to master entire list of skills and experience
A relevant university degree showing excellence and strong analytical skills
Experience in product management, including ability to champion product and UX
A passion for crafting awesome products through continual experimentation, iteration and optimisation
Ability to make difficult decisions based on qualitative and quantitative data
Experience with developing product requirements, including meeting with stakeholders, customers and working with UX/UI and engineering teams
Well organised, able to manage time effectively, and comfortable working across multiple projects concurrently
Strong computer literacy across a wide variety of tools
Who You Are
We’re a sociable bunch, and we enjoy each other’s company. So it’s important that you’re a great fit for our company culture. These are just some of the things that we look for. You:
Take pride in the work you do and everything you get involved with
Create a positive work environment
Strive to experiment, learn and not fear failure
Embrace new ideas and change
Strive to understand customers’ problems and solve them
Possess a healthy amount of curiosity for the unknown with a growth mindset
Take ownership of your work and deliver results
You celebrate our wins
What will you get in return?
A chance to work with some great technology and tools in a challenging, fast paced environment, whilst being fully supported by a great team who you can learn from
Exposure to every area of the business. You’ll be encouraged to get involved and make an impact on how we work
A transparent and open company culture where employees are consulted on company decisions and direction
Competitive salary
Share options
8% pension scheme
26 days holiday (plus bank holidays)
Flexible hybrid working policy (currently one day a week in the London office, otherwise remote)
Life assurance with YuLife
Office socials
Countingup are an equal opportunities employer and no terminology in this Job Description is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.