As a part of Walmart’s Customer Org, you’ll be the voice of our customer. Why? Because Sam Walton founded our company with the belief that the customer is #1. It’s not just a belief, but our way of doing business. With the customer at the forefront, we have the ability to help deliver save both time and money for our customers no matter how they shop with us and reach them in new, unexpected ways. Our Data and Engagement Platform Product teams build products that millions of our customers love. Innovating on the world’s biggest stage, you’ll get to deliver customer-centric solutions before they walk in the door, after they purchase, and every step in between. This is that place. This is Walmart.
The Search Product team is responsible for delivering the platform that helps our customers discover the right products and services that Walmart has to offer. The team leverages sophisticated machine learning, data science and big data technologies to understand customers’ intent and provide relevant product and services through the best possible experience. The team also provides tools to our internal stakeholders to help promote and discover new items and experiences, our associates to fulfill our customers’ needs, and provide feedback to our merchants on products, customers need. We serve billions of queries to serve up hundreds of millions of products, at an unparalleled scale, product & service diversity and fulfillment methods.
As the biggest player in the game, we trust our associates to innovate & create the future of shopping. If you are motivated by complex, purposeful challenges, the Senior Director in Product Management – Search at Walmart could be the fit you’ve been looking for.
You’ll make an impact by:
Reimagining the largest Omni Search platform with a group of talented product managers, platform engineers, and data scientists to deliver industry leading experience for all customers
Defining product vision and strategies for Search– you will use your expertise in product Search, internal and external best practices & innovations, building business cases, and approving objectives
Developing and enhancing Search products – you will manage product roadmaps, align business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy, and manage risks
Crafting and developing solutions to large business challenges – you will communicate business and customer needs to key partners to implement products and timelines
Driving business plans and projects – you will identify the customer and operational needs of the product
Developing and implementing strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivating an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
We’re looking for a dynamic leader who is…
Customer Obsessed – you will always start with customer’s needs first and obsess over every aspect of her experience. You will work to reduce customer effort and aim to delight her with best possible search and discovery platform. Never fail a customer!
Creative & Innovative – you are an innovative thinker and able to synthesize data from multiple sources (including analytics, user research, and design) to identify key unmet needs and solutions that can address the needs. You relish in solving problem in simplest possible way!
Collaborative & Influential – You have the ability to influence executive and work collaboratively with large number of teams to make the vision of the product successful. You build bridges!
Curious & Data-driven – you are comfortable with big data technologies and ML tools. You consider yourself analytical and draw insights from new & varied information and inputs. You are always learning!
Strategic – you are able to translate product strategy into detailed specifications, making functional and user interface design tradeoffs, managing product launches and owning the product successes post-launch. You solve for long term while delivering results now.
A Product Leader – you lead and inspire teams, evangelize product strategy and vision and develop a talented team. You are empathetic leader who draws the best from all.
Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 8 years’ experience in
product management or related field OR 10 years’ experience in product management or related field.
4 years’ experience building and leading high performing teams.
6 years’ experience leading cross-functional teams.
Building and leading high performing teams, Consulting and advising business partners utilizing detailed analysis, Gathering, identifying, defining, and communicating requirements., Leading product or solution development, Proven track record of successful product creation with measurable and significant business impact
Masters: Business Administration, Masters: Computer Science, Masters: Engineering General