Tech peeps loooove to relate their work to changing the 🌎…

But how many can actually say they’re driving direct, powerful impact?

B Lab Global Product & Technology teams are ready for a full-time Lead Product Manager to coach and enable their product folks using modern product development culture and strategies to work smarter, better, stronger.

Interested? In/around the Philly area?

About the Opportunity 

We’re looking for a Lead Product Manager of Impact to drive our technical strategy for the companies that are committed to improving their business practices by making an incremental impact today. You’ll determine the long- and short-term product roadmap for our Impact Management tools as well as continue to explore, experiment, and innovate on new ways for our technology team to amplify our global impact management user journey. We have some technical debt we need to work through: we want some help assessing the existing landscape and architecture of digital tools we run and license today to determine which tools we want to expand upon, which tools we should maintain/improve, and which tools to deprecate.

Our Product practice is new and will continue to evolve over time. This Lead Product Manager of Impact will also lead and coach a team of associate product managers and designers who will work on Impact Management and tangential teams related to the Certification user journey through the B Impact Assessment (BIA). We are learning and applying current product management techniques and loving it – and we want more! We’re looking for a Lead Product Manager who will be excited to guide us in our transformation journey by:

  • helping us stay aligned on product portfolio-level outcomes related to user-centered goals and pain points;
  • recommending software features that will achieve those outcomes;
  • driving our teams through research, discovery, solution framing, and release management;
  • enabling our product managers and designers to drive progress on their own teams by upskilling them in one-on-one mentorship, facilitating group discussions about product concepts, and leading educational workshops to coach new skills.

The Lead Product Manager of Impact, reports to Juan Pablo Larenas and will manage a team of 5 people, with the potential for the team to grow in 2022.

Scope of Work

Functional responsibilities and tasks for the Lead Product Manager of Impact include:

  • Product & team strategy: Clearly prioritize realistic future development strategies and corresponding success metrics, using inputs of business needs/outcomes, user pain points, adjacent team strategies and technical debt
  • Prepare incoming work: Work alongside product team members to execute and synthesize research and findings into product insights, translate designs and features into granular user stories in the backlog ready for development
  • Manage in-progress work: Attend team standups, answer engineering questions, meet and work with program management and Global Partner stakeholders to unblock development – reporting any new issues for visibility and resolution
  • Solidify completed work: Verify & accept newly delivered work with acceptance testing, align with brand/marketing and content strategy for release notes and communications, encourage the team to celebrate wins, and update stakeholders as necessary
  • Manage a team of cross-discipline product team individuals: including Product Managers and Designers

About You

We encourage you to apply if you can demonstrate the following qualifications:

  • Critical problem-solving
  • Strong outcome-based prioritization and roadmapping
  • User research: interview planning, execution, and synthesis
  • User-centered design (UCD) techniques: prototyping, usability testing
  • Backlog management and user story writing
  • Acceptance criteria and testing

For success in this role, the ideal candidate will consider themselves:

  • A mentor, a coach, an empathetic listener
  • A data-driven decision-maker
  • Comfortable switching contexts
  • A proactive collaborator

Please note in your application if you have experience with:

  • Outcome-driven product management for complex international applications with many user personas, journeys, stakeholders, and data analysis/implementations
  • Greenfield or brownfield development
  • B Lab Tools: G Suite, Salesforce, Slack, remote collaboration
  • Marketing websites (Wordpress, Drupal, Contentful, or equivalent CMS)
  • Developing internal employee tools vs. external customer-facing tools

Hesitant to apply? Even if you do not believe that you meet 100% of these skills or experiences but feel that this is a great role for you, we would still like to hear from you!

Compensation Details

B Lab offers a competitive compensation plan that includes:

  • An annual salary in the range of $100,000 to $106,000
  • Excellent health benefits package including access to medical, vision and dental coverage
  • Paid time off for vacation – in your first year, you’ll start with 3 weeks (prorated in a calendar year)
  • 403(b) with a match of up to 3%
  • Unlimited sick and personal time – if you need it, use it
  • After your first year of employment – paid time off for community service, paid parental leave, and a professional development budget (we assess this PD budget annually)

Hiring Process

We require the following in order to consider your application:

  • Resume and responses to our accompanying application questions. Cover letter is not needed.
  • A link to a portfolio is not required, but we’d love to see what you’ve got! If you’re unable to provide a link to a product portfolio, it will not impact your application adversely.

If you progress through additional stages in the hiring process you can expect to:

  • Complete a one-way video interview presented by our team via Spark Hire
  • Complete a brief take-home assignment and attend up to 2 face-to-face (video conference) interviews

We will begin reviewing applications on March 19 and will continue until we identify a diverse and qualified candidate pool.

Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed, which we expect to complete by April 1. Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters.

If we can offer accommodations to you in the application or interview processes (or if you have feedback on how we could improve the equity or accessibility of our recruitment) please note this in your application or contact us at careers @ with the subject line “Accommodation request – Lead Product Manager application”. Please note that we won’t be able to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes.

About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies—known as B Corps—who are leading the way. To date, our community includes nearly 4,000 B Corps in over 70 countries and 150 industries, over 8,000 benefit corporations, and 100,000 companies managing their impact with the B Impact Assessment and the SDG Action Manager.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition.

As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all.

At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.