Senior Product Manager

Full-Time Seattle, WA, USA Salary: up to $175,000

At Hiya, we are on a mission to modernize the voice call with trust, identity, and intelligence. We are trusted by global enterprises, carriers, and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Performance Platform, Hiya protects people from spam and fraud calls, connects businesses with their customers, and helps carriers secure their networks for all. Our SaaS applications, Hiya Connect and Hiya Protect serve more than 160M users worldwide, powering services like AT&T Call Protect and Samsung Smart Call. We are on our way to make calls better to 1B people.


We are seeking an experienced Product Manager to lead our API and Integrations team focusing on making it easier for Mobile Carriers and telecom operators to integrate with the Hiya suite of products. This team is also responsible for powering the backend of Hiya’s Mobile Apps and SDKs. You’ll work directly with Wireless Carriers, Network OEMs, and VOIP/Landline providers to understand their needs and drive the team to build scalable solutions to deliver Hiya Protect and Hiya Connect to 1B mobile devices worldwide.


As the Sr. Product Manager for this team, you’ll:

Lead all our initiatives on Carrier Network Integration.
Collaborate with internal and external teams to define long-term strategy and objectives
Work with the engineering team, designers, and other product managers to establish quarterly goals, activities, and the key results to measure success
Participate in the creation of users stories, specs, roadmaps, and own the prioritization of tasks and activities
Represent the product (and the company) in visits to partners and customers
Participate and influence other products strategies and roadmaps
You don’t have to check all the boxes, but we think these are important requirements for this role:


Have many years of experience delivering high-performance APIs
Experience with voice telecommunications network (SIP, TAS, VoLTE, MCS)
Knowledge of Cloud services, PaaS, and AWS.
Successful career leading initiatives as a product manager
Analytically minded, comfortable with data tools, and data analysis.
Have exceptional communication skills (verbal, written, presentations, visualizations)
Have worked at a startup (< 500 employees) in the last 5 years or you believe you’ll excel in a startup environment (high ambiguity, high urgency, fast-paced, low support structure)
Proactive, decisive, and, when there are no data or facts available, your intuition is right more often than not
Demonstrated creativity and product ingenuity
Some light travel to Europe and within the US might be required after the pandemic is over.
Have a Computer Science (or equivalent) or an MBA (or equivalent) degree


This position is based in Seattle, and we are flexible with arrangements for the foreseeable future. Hiya offers competitive compensation and benefits. Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

Tagged as: Remote