Product Manager (UX)

Full-Time London Closes: 2021-04-17

Evaluate Ltd is a major international company providing outstanding market intelligence services for the Pharmaceutical, Medical Device , Financial and Consulting sectors, through the Evaluate Pharma®, Evaluate Medtech®, EvaluateClinicalTrials and Evaluate Vantage® online brands. Our international clients in Pharma and Biotech, Medtech, Banking and Consultancy regard Evaluate Pharma® as the industry’s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipeline, markets and comprehensive company financials.


In this role as Product Manager you will be part of the Product Management team and responsible for delivering new products, product planning and execution in order to support the delivery of the UX Strategy and wider Offering Strategy. You will be able to understand the customer and the problem/opportunity landscape and support the delivery of the Evaluate subscriber platform (incl. website, data-feeds, mobile, custom offerings).

You will also take ownership of discovering new products/improvements, revenue opportunities and customer requirements, and manage UX product development from conception, through to BAU. You will work collaboratively across departments and will take accountability for internal company-wide communication around your projects and work. You will work to gather and prioritise product and customer requirements, define the product vision, and work closely with design, software development, sales, marketing and support to ensure revenue and client satisfaction goals are met.


  • Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
  • Lead, in collaboration with other Product Managers, direct client research on UX and utilise insights
  • Ensure analytics and data are used to support decision making
  • Collaborate with internal delivery teams, including Software Development, Data Operations, Product Development, and Vantage to get projects/product improvements delivered
  • Have a deep understanding of web/HCI UIUX principles and related web application technologies and trends
  • Practice and be an advocate for user-centred & data-validated product design & development, ensuring that users and data are at the heart of decision making, working closely with Product Managers and the Product Development team to ensure that design is considered at the right time in any new projects
  • Collaborate closely with Client Success and Sales to understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality
  • Participate in any other Product Management and UX team initiatives as required

Key Responsibilities/Accountabilities

  • Develop business cases and commercial models
  • Create and manage product strategies, roadmaps and backlogs
  • Translate requirements into user stories and acceptance criteria, and work with design, engineering test teams through feature development (internal and 3rd party teams)
  • Conduct usability/concept testing, working with UXD and customers
  • Set up stakeholder groups and own communication
  • Develop core positioning and messaging
  • Run competitive tenders
  • Perform market analysis
  • Conduct demos and give presentations to the business/clients
  • Troubleshoot problems/incidents, co-ordinating releases and patches when required
  • Liaise closely with the software and test teams throughout development
  • Develop/commission user guides, marketing or presentation training materials


  • Website product management/operations experience i.e. websites, web applications or software systems
  • Experience of software/application development processes and cycles
  • Experience of leading cross-functional teams
  • Great analytical skills and detail orientation
  • Experience in management of UX Design
  • Up to date knowledge of Internet technology
  • Experience in project management
  • Evidence of client focus, with experience of working closely with clients to gain insight and to integrate feedback into strategy and designs
  • Collaborative mind-set, with evidence of broad stakeholder engagement and excellent communication skills
  • Stakeholder management skills with an ability to build confidence
  • Must be able to execute at speed, under pressure with accuracy
  • Excellent presentation skills with the ability to present to large groups

Nice to have

  • Knowledge of the healthcare sector
  • Experience of working with a digital adoption app such as Walkme


  • 25 days holidays + 8 bank holidays
  • Value you day – one additional wellbeing day on top of your holiday allowance
  • Pension plan – company contribution of 6.7% rising to 10% after 12 months service
  • Life Assurance 4 x salary
  • Private Medical Insurance*
  • Corporate Gym Membership/Discount*
  • Season Ticket Loan*
  • Cycle to Work Scheme*
    (*following successful completion of probation period.)

Evaluate is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. Evaluate operates a zero tolerance policy to any form of discrimination, abuse or harassment.