About the role
We are looking for an experienced Senior Product Manager to establish and lead our e-commerce product team. You’ll work to deliver world-class digital products for the Natural History Museum, in support of our bold new mission to substantially grow national and global audiences across all digital platforms whilst supporting ambitious digital revenue targets.
You will take a hands-on role setting up and leading an e-commerce product delivery team. You will take end to end responsibility for validating, testing and delivering product initiatives that support the Natural History Museum’s digital goals and deliver exceptional customer experiences.
In addition to your hands-on product manager role, you will line manage and coach product manager(s) within the product team.
You will have deep digital product management experience, delivering highly successful consumer products that drive conversion. You will have a successful track record in working in an agile / lean environment, using testing and experimentation to inform decision making, assessed against measurable criteria. You will also be comfortable working in a collaborative and fast paced environment, leading teams to success.
The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity’s needs with those of the natural world.
It is custodian of one of the world’s most important scientific collections comprising over 80 million objects. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes – which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.
We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world’s leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.
Apply online with a CV & covering letter.