EVERFI is the leading education technology innovator that provides learners of all ages education for the real world through scalable digital learning platforms. Founded in 2008, EVERFI is fueled by its Software-as-a-Service (SaaS) subscription model and has certified millions of learners with thousands of partners across 50 states, Canada and Puerto Rico. EVERFI is an industry convener that builds Networks that tackle the toughest social issues. These Networks include the Prescription Drug Safety Network, Campus Prevention Network, and the Financial Capability Network. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, Advance Publications, Rethink Education and Rethink Impact. To learn more about EVERFI visit everfi.com or follow us on Facebook, Instagram, LinkedIn or Twitter @EVERFI.
The Product Manager, Platform is responsible for product development of one of the platforms aligned to EVERFI’s key business priorities. This includes assisting in the definition of the platform vision and leading the management of the platform roadmap throughout the product life cycle. Day-to-day activities include gathering and prioritizing product and customer requirements and working closely with engineering and other matrixed functions, to deliver a winning product that solves customer problems.
Execute and manage development of new features and updated functionality in a timely and cost efficient manner.
Coordinate development teams through all aspects of the product’s life cycle, including execution of platform vision and roadmap through delivery to end-users.
Continuously improve the platform experience and usability for customers and learners, in close collaboration with User Experience (UX) and Learner Experience (LX) teams.
Assist in conducting market, competitor, and user feedback analysis to inform product requirements.
Assist in direct interactions with internal and external customers to understand their needs, analyze proposed product requirements, assess sales and implementation potential, and as appropriate establish product market fit.
Assist in the definition of a thematic platform roadmap taking into account business goals, user needs, and data analysis.
Maintain and prioritize the backlog of bug fixes, new functionalities and enhancements.
Use quantitative inputs such as product analytics data to measure product health
Actively organize and manage product release timeline with project management.
Proactively ensure that product support teams have data and information needed to effectively support and communicate with customers.
Assist product marketing on communications and development of sales materials to position new enhancements and features to drive product demand.
Make recommendations to help define and refine product development processes.
Other duties and projects as assigned.
Skills, Experience and Qualifications
Bachelor’s degree preferred, or a combination of education and experience
2 years of product management experience with web-based products or services, 4 years preferred
Experience conducting customer- or user-interviews leveraging prototypes
Experience with business analysis, product requirements, use cases and user stories
Experience with customer relationship management system (Salesforce) and ticket management system (JIRA), preferred
Experience with EdTech B2B2C and/or SaaS platforms, preferred
Strong written and oral communication skills
Strong analytical-reasoning and problem-solving skills
Ability to complete work in a timely manner and adjust to quickly changing priorities
Experience with Agile development methodologies, Scrum preferred
Work-life, culture, & perks:
Competitive base salary and bonus potential
401k program and equity plan
Comprehensive health care and excellent parental leave benefits
Flexible PTO and generous holiday schedule
Casual work environment
Annual company-wide retreat
Opportunity to work with talented people who have fun in the workplace
We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:
Embrace Diversity of Thought & Drive Change
Act Like an Owner
Always Show Up
Share the Credit
Require Honest & Positivity
Always Ask: “Did I Matter Today?”
EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.