Digital Product Owner- API Services

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

In this job, you’ll be responsible for the performance of part of our digital services (API) layer.

You’ll operate in a squad which focuses on driving and improving business value and best in class Digital experiences. We have 34 million customers and you’ll be influencing the experiences that they see online.

There’s never been a more exciting time to join the Consumer Digital Team. We’re investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK. As a result you’ll get the chance to gain breadth across different areas.

A core part of our digital transformation is using new and innovative API technologies to serve our three brilliant brands in better, faster and more efficient ways. Our Digital API Services team works closely with Digital Product and Engineering, BT Technology, other stakeholders and Developers to define and develop a roadmap of API services that can support the ambition of Consumer.

You’ll have the following responsibilities

• You’ll create, manage and regularly iterate a roadmap and backlog for your API services squad.

• Lead API product development and integration across our Consumer Digital product estate

• Ongoing guardianship of our API portfolio to ensure that quality, value and efficiency are being maintained

• You’ll work with conflicting priorities and use customer insight to make decisions

• You’ll input into the goals and objectives of your tribe/team.

• You’ll prioritise activities for your squad based on what you’ve learnt from optimisation and tests – we want you to fail fast and learn quickly

• You’ll help shape API requirements for new initiatives from other areas in Consumer.

• You’ll be responsible for the product performance of your squad.

• You’ll communicate clearly, transparently and concisely with stakeholders and tell your squad’s story.

• You’ll have a collaborative way of working, breaking down any barriers to move relationships forward.

You’ll have the following skills & experience


• Understands and applies lean principles of rapid build / measure / learn cycles.

• Working knowledge of common API technologies and concepts for both Web and Native APIs

• Able to work with peers, scrum teams and business stakeholders to maximise value created by squad.

• Sound understanding of what creates value and what does not.

• Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.

• Data driven, has excellent knowledge of squad’s KPIs

• To think big and beyond the day to day.

• Experienced Digital product owner

• Understands Agile methodologies and has ideally worked as part of a squad

• Working knowledge of common API technologies and concepts for both Web and Native APIs

• Experience working with the Adobe marketing cloud, JIRA, confluence or other similar tools

• Agile & Digital transformational experience a bonus

Why BT Digital?

Community culture – we’re bringing people from a wide range of backgrounds together to create a culture where everyone can be their best. Our colleagues lead the way on wellbeing, diversity and inclusion, making sure everybody feels supported and valued. Be part of our community.

Flexible lifestyle – we understand you’ll have commitments outside work. Tailor your working hours to find a work-life balance that suits you.

Endless opportunities – our unrivalled professional development programmes are available to all our colleagues. Build a career you’re passionate about.

Top-of-the-range tech – we’ve invested in brilliant new buildings and the technology to go with it. You’ll have all the tools you need to connect, create and innovate.

Bright future – our agile approach means we’re more collaborative and dynamic than ever. We’ve reset what it means to work at BT. Join us as we build our digital future.

Package includes:
Competitive Salary
10% annual salary bonus
Pension based on contribution level (standard employer rate 10%)
25 days holiday plus bank holidays
Health and Dental discount
Plus more rewards benefits


About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.


We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.


So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Tagged as: Flexible hours, Remote