Product Manager

About Unmind
Unmind is a workplace mental health platform. We empower organisations and employees to measurably improve their mental health. We do this by providing clinically-backed assessments, tools, training, and signposting that anyone within an organisation can use to proactively improve their mental wellbeing. Our digital platform is beautifully designed, non-stigmatising and globally scalable – helping to create healthier, happier, more human organisations around the world.

Unmind is transforming mental health in the workplace. We have developed a category-leading digital platform, raised over £10m from top-tier investors, and signed over 80+ clients globally – including the likes of John Lewis, British Airways, and Just Eat… but we’re just getting started.

We believe that everyone has the right to a healthy mind – because we all have mental health, all of the time – and we’re striving to create a world where mental health is universally understood, nurtured, and celebrated.

The Role – Product Manager
In 2020 Unmind grew from a small 30 person team to a fast-growing, 100 person global organisation with offices in London, Sydney and New York. We have ambitious plans to change the perception of mental health and we still need lots more people to help us achieve them

We are looking for an experienced, deeply empathetic Product Manager to join Unmind’s Product team. We have big growth plans, and our ability to deliver delightful, impactful and exceptional product experiences (for both users and clients) will be paramount to our continued success.

You’ll be working within our cross-functional Product and Tech team to ensure that the problems we are solving are always aligned with our business objectives and overarching product strategy. You’ll regularly collaborate with a diverse group of internal stakeholders, from content creators to clinical psychologists, to ensure we deliver effective solutions to user problems.

We’re looking for someone extremely collaborative, unwaveringly candid, and passionate about all things product. If you’re a highly driven, personable problem-solver, then this is an opportunity to join a fast-growth, high-impact, mission-driven startup.

We’re scaling quickly, which means that the focus and responsibilities of any position can be quite dynamic – but here’s how we initially see your skills and passion coming to life at Unmind:

Own: Extremely comfortable with every aspect of the product development lifecycle within cross-functional teams – from exploring problem spaces to initial ideation and scoping of initiatives, through to delivery and post-release validation – your actions will have a genuine impact on people’s lives.
Prioritise: There are so many opportunities we could pursue to improve the product, and you’ve got a range of frameworks to lean on to ensure we are ruthlessly prioritising at all times. From bigger strategic opportunities to smaller, tactical initiatives and quick wins, you’re able to say “no” when necessary and communicate to stakeholders the “why” underpinning our current priorities.
Craft: From user stories to acceptance criteria and release notes, you’ll be scoping & shipping solutions that will help improve the lives of our users, clients, and partners more delightful.
Measure: We believe in outcomes over outputs and making data-informed decisions. You’ll be responsible for a set of product metrics that keep us grounded in reality and ensure we’re making progress towards all our important goals.
Reflect: We’re proud of our current product, but there’s SO much more to do; you’ll continually distil feedback and data from various touch-points, combining hard numbers with human nous to identify pinch-points, develop solutions, and prioritise actions.
Champion: Generate authentic excitement around product developments at Unmind – evangelising our vision, mission, strategy and roadmap

Essential Skills

  • Extensive experience of working as a Product Manager, working closely within cross-functional teams (including software engineers) on a daily basis
  • Experience of working within Product Teams that are outcome-driven, focusing on understanding and solving problems, delivering at pace with an emphasis on learning fast and iterating
  • Deep knowledge of agile methodologies (i.e. Scrum, Kanban) and demonstrable experience of knowing when and how to apply them
  • Be customer-centric, understand the value of user research and use these data points to drive product improvements
  • Operates with a growth mindset. Always be looking for incremental improvements
  • You take a collaborative approach to product management and are comfortable communicating with a variety of technical & non-technical stakeholders across the organisation

The Opportunity
At Unmind, we believe in uniting behind uniqueness. We believe our differences are what unites us as humans, and we seek out diverse opinions, beliefs, and experiences because they collectively make us stronger. We are committed to building an inclusive workplace and encourage everyone to bring their whole selves to work. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Unmind.

You will be joining a strong, talented team of ~100 people who are deeply passionate about making a positive dent to the landscape of mental health worldwide. We have incredible investors, partners, clients, advocates, and ambitions… which is where you come in.

Our future success(es) will rely on the continuation of that momentum – of which our ability to find, attract, and retain exceptional people (whilst retaining our strong culture and values) will be paramount.

Great colleagues (personally and professionally)
£1,000 annual learning budget and 2 days leave to dedicate to your personal development
Private medical insurance for you and your family
Life insurance
Flexible public holidays
Summer Fridays
Monthly ClassPass credits
Cycle2Work Scheme
25 days annual leave plus your birthday day off
Gender-neutral parental leave policy (inc. adoption)
Flexible working
Regular company socials and wellbeing activities
Office perks (free on-site gym, rooftop seating, community events)
Culture of continuous learning
Dog-friendly workplace