Senior Product Manager (Enterprise Administration & Management)

About the team
The Enterprise Administration & Management team is part of the Enterprise product stream, this also includes teams in Security, and Integrations. All together, we work to enable teams and organisations of all sizes to use the power of collaboration to innovate continuously.

Miro enterprise business is expanding it’s wall-to-wall deployments. Miro’s strength is its ability to model high performing collaboration,  all while keeping it manageable and frictionless. Enterprise Administration & Management team does it through delivering best in class experience in:

  • User and license management
  • Account setup and settings
  • In-product support of the billing model
  • Management of teams, projects, and boards
  • User notifications

To take Miro to the next level we are looking for a committed professional to lead the Administration & Management team. This is the rare opportunity to build an Enterprise grade product with deep customer-centric spirit together with a collaborative Miro team as the Miro product is.

About the role
The role is open to scale up the Enterprise product team’s ability to execute and to build a continuous competitive differentiation within the area of responsibility and reports to the Enterprise Product Lead.

As a Senior Enterprise Administration & Management Product Manager you will be accountable for the components of Miro Enterprise product offering and keeping it in line with overall product, GTM and engineering strategies:

  • User and license management
  • Account setup and settings
  • In-product support of the billing model
  • Management of teams, projects, and boards
  • User notifications

In this role, you will work cross-functionally with engineering, GTM (Sales, Customer Success, Marketing) Business Analytics, and Operations teams to get a synergy of your knowledge of Miro customer needs, your ability to deliver solutions and go-to-market motion to make Miro an undisputed leader in visual collaboration.

What you’ll do

  • Set up goals, define and execute Miro product strategy and tactics in line with overall Product, GTM and engineering strategies
  • Communicate strategy, tactics, and progress to the team and stakeholders
  • Oversee product delivery within your area of responsibility and execute the strategy and roadmap of the corresponding product areas continuously uplifting Miro capabilities to operate in companies of any size
  • Build strong partnership with GTM teams to provide a better product and grow revenue through product enablement
  • Create strong competitive advantage and continuous differentiation of Miro in product areas of responsibility

What you’ll need

  • 5+ years’ product management experience in SaaS B2B/B2C2B companies operating in Enterprise segments with a global presence
  • Proven experience in building a technically complex product that required x-functional collaboration and defined long term strategy
  • Experience in building operational processes with internal and external stakeholders
  • Strong track record of achieving product success
  • Understanding of enterprise IT ecosystems, key decision making personas and processes
  • Outstanding communication skills
  • Comfortability navigating and executing in ambiguous situations

What’s in it for you

  • Stock Option Grant
  • Medical Insurance coverage
  • Allowance to facilitate remote working during WFH period
  • Weekly remote team activities to keep the spirits high
  • Opportunity to work for a truly global multicultural team
  • Lunch, snacks and drinks provided when back in the office

About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. With around 10 million users and counting, Miro is trusted by Dell, Cisco, Salesforce, PWC, EY, Deloitte and many more global companies of all sizes.

At Miro, we are a team of dreamers. We look for individuals who dream big, work hard and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves everyday. If this sounds like something that excites you, we want to hear from you!

Check out our career page for all our open roles or hop onto this Miro board to learn more about us!