Enterprise Product Owner

ITX Corp. is seeking an Innovation Lead – Level 2 (Enterprise Product Owner)

Do you love software products that are a joy to use?
Are you always bragging to friends about a new idea you had for a product, or how to make a product better if you were in charge?
We live and breathe product and user experience at ITX. Working here means we value customer feedback and a roadmap of the future. It also means surrounding yourself with other A-players.


We are looking for a mid to senior-level Product Owner with enterprise experience to join our Innovation Team leading software products for industry-leading clients. Product Owners are directly responsible for the success of a product, making sure that the product checks all the boxes from both the business and customer/user perspectives. They also actively search and uncover SWOTs, to ensure the product keeps moving onward and upward throughout its lifecycle. Their ability to navigate enterprise ecosystems enables them to gain requirements from key stakeholders, architecture, and UX. The Product Owner is an external-facing function that plays a key role in the ideation, development, marketing, selling, and support of a product. The ideal candidate is a product polymath who can solve problems in various domains, from business to UX, to parsing technical nuances within an engineering organization. They rely on their solid product strategy and visual information design skills that allow them to interface with business and software development teams directly.


The ideal candidate will demonstrate:

Ability to work well with internal teams, including developers, designers, architects, quality assurance, and operations.
Ability to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on new features or roadmap items leverage.
Analyze the roadmap regularly for backlog health. Provide internal and customer training on how to use the product.
Ability to answer incoming questions about the product and its capabilities, assessing and addressing technical risks.
Ability to understand and analyze data pipelines, algorithms, and automated systems.


Job responsibilities

Directing, contributing, coordinating, reviewing, and approving all product management-related activities, including the support of Scrum ceremonies with team leaders, and discovery activities, to improve efficiency and effectiveness of the team supporting the client.
Define requirements with product analysis by detailing product and system requirements, procedural changes, and establishing and coordinating new product launches.
Explores and analyzes portfolio product enhancement and new product kick-off within a scaled agile ecosystem. Ensure requirements are fully understood and that implementation plans match expectations. Understand, research, and follow industry trends.
Serve as a product evangelist and subject matter expert to the teams. Leads the Product Team on long-term product strategies and road maps. Guides the team with visual information design artifacts, including Epic & Story Maps and product walkthroughs.
Coordinate and use metrics with tools such as Google Analytics to analyze performance indicators, evaluate experiments, etc.
Define success criteria for testing and product acceptance. Facilitate the creation and maintenance of proper product documentation.



Ability to inspire and develop a product team.
Ability to drive multiple projects to successful completion.
Excellent client collaboration and team-building skills.
Bachelor’s Degree.
5 years of experience in an enterprise product leadership role with product management and analytics skills.

Demonstrates written communication skills.
Demonstrates analytical skills.
Demonstrates problem-solving skills.
Promotes information sharing.


If you’re interested in this opportunity, please complete the Application Form or send your application to hr@itx.com


About ITX

ITX helps our clients use technology to move, touch, and inspire the world by transforming technology investments into business capabilities. We primarily serve the medium- to enterprise-level business market, focusing on strategic and operational business technology services. Founded in 1997, ITX Corp. provides full lifecycle software product development to the world’s top companies that are worthy of their brands. Starting with clear and executable strategies that help companies disrupt their markets, we create technologies that are beautiful, build brand loyalty, and inspire users to become brand advocates. We blend best practices with innovative tools and professionals to predictably deliver remarkable results. With every client project, ITX provides comprehensive support services so that our clients’ solutions remain relevant, as well as functional. We have team members throughout the Americas, but our impact is global. ITX is headquartered at 1 South Clinton Avenue in Rochester, NY, and currently has about 250 members of our team. For more information, visit http://www.itx.com.


ITX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, domestic violence victim status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, criminal conviction status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please include the information in your application to ITX.

Additionally, ITX participates in the E-Verify program in certain locations, as required by law.

Tagged as: Flexible hours, Remote