As a Lead Product Designer to join our UX team. You’ll work across multiple product teams to deliver a great developer experience that helps people extend the New Relic One platform. You should be excited about Open Source software and the people who build it.
As a lead designer, you’ll be responsible for the experience of a large product domain, working closely with product managers and engineers. You’ll play an instrumental role in shaping the developer experience across New Relic. You’ll be a vital part of a global community of designers, researchers, and writers, joining at a formative stage in the team’s next level of growth. If you’re a systems-thinker, a data enthusiast, and a passionate user-advocate like us, we want to hear from you!
What You’ll Do
Lead a product design vision by concepting and specifying user flows, interfaces, interactions, and overall experiences via mockups, diagrams, and prototypes
Collaborate with engineers, product managers, designers, researchers, and writers to assess user needs, concept, and deliver quality experiences
Work closely with engineers in the discovery and hand-off of designs to ensure high-quality execution and user adoption
Champion a developer-centric experience via the gathering of user research and analytics insights to ensure developer needs are met with consideration of the developer tools and observability space
Support and drive principled design standards alongside an evolving design system
Apply both big-picture design thinking and attention to detail to complex technical issues in a fast-paced environment
Support the execution of the UX vision and be a strong contributor to the larger design community, setting high standards and driving best-practices
7+ years of related experience, ideally in enterprise software, developer tools, or SaaS B2C or B2B products
Adept at working in an agile, fast-paced environment to deliver high-quality work
Test-and-learn know-how to measure and refine designs based on user and market data
Portfolio showcasing your best work
Experience with design tools like Sketch, Abstract, InVision
Experience working with global teams distributed across different time zones
Strong communication and presentation abilities (English-language)
An advanced degree in Design, HCI, or a related field
An understanding of cloud infrastructure and experience with related platforms (e.g., AWS, Azure, Google Cloud Platform)
Experience designing for the command line or APIs
Experience conducting ethnographic and usability research
Experience working in SaaS or enterprise software
We’re looking for bold and passionate people to be a part of our mission to create more perfect software. We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
Please note that visa sponsorship is not available for this position.