Full-Time London Salary: 85000 Closes: 2021-07-02

tomato pay is a simple, QR-code based payments and invoice app used by businesses and sole traders who want to receive payments in a fairer, cheaper and more ethical way.

Businesses and sole traders can benefit from our low-cost QR-code payments solution with no hidden fees, which saves them money compared to their current payment systems, gives them instant access to their money as cash settlement happens almost immediately, and access to all of their bank accounts in one place.

Invoices can be created within the app, with the option to give discounts and late penalties (pre-built into the app using gamification and behavioural science) and send nudges to remind customers and clients to pay. Plus, as you connect your bank account, payments are embedded within the app – so no need to give your bank details, and receive money owed instantly into your account.

Everyone can support their local communities thrive by paying their neighbourhood businesses in a cashless, hassle-free way.

The tomato pay app is powered by our open banking powered API platform which is reinventing how Small-Medium-Enterprises (SMEs) execute payments and access financial services. We help businesses and their SME clients streamline their business operations through the use of our payments products and API platform, thereby facilitating frictionless access to financial services.

At tomato pay we truly enjoy working with each other and we’re all passionate about making our mission a reality. Should you decide to join us, you will be working alongside courageous and compassionate people in a trusting environment with an emphasis on professionalism, tolerance and constructive problem solving.

Together we are building a prominent company within the fintech industry – you can find us in the press, and leading the conversation at global events.

tomato pay has featured in Forbes, Wired, Sifted, City AM amongst others. We have spoken at industry-leading events such as TNW, Innovate Finance’s Global Summit and LendIt, as well as hosted our own events in 2018, 2019 and 2020. Furthermore, tomato pay was a recipient of a £2.5m grant from the BCR Capability and Innovation Pool E fund, to be used to further develop and improve our products for the benefit of SMEs.

tomato pay are looking for a Product Manager, who will be working closely alongside both our CEO and CTO.

As the Product Manager, you will work closely with cross-functional teams including design, product marketing, engineering and sales.

You bring strategic thinking skills, creativity, and user focus to the role, and have a reputation as an action oriented individual who can deliver end results.

You will be able to understand the market requirements and user problems, and will be able to prioritise them, write requirements for them and work with the engineering team to get them delivered.

You will understand what makes a great customer experience and will feel comfortable identifying new opportunities (both large and small), striving for the right product market fit to guide the product strategy forward.
End-to-end product development process: ideation, planning & execution

Prioritise features & products based on detailed assessment of customer, commercial & strategic value
Communicate performance of products to stakeholders


Develop a Product Roadmap

Conduct deep research of the market, customer trends & technology to identify customer needs to deliver value to our customers and partners
Use strategic thinking techniques to develop a roadmap along with a coherent product backlog that supports it. Continuously maintain, prioritise and iterate on this backlog.
Get buy-in for roadmap from colleagues & stakeholders


Drive the delivery of the Roadmap

Understand and gather detailed requirements relating to new features & products
Deliver the specifications needed to ship new features & products
Participate in all agile ceremonies: standups, planning, reviews & retrospectives


Skills and Experience

End-to-end Product Management experience (strategy, design, road mapping, user testing, to rolling the products out)
API Experience would be advantageous
Startup/Scaleup experience would be great but is not essential
Working through complex customer problems, building hypotheses and delivering them in a measurable way
Passionate about building slick user experiences and journeys
Proven experience working with engineering teams, involving them in defining solutions, encouraging them to experiment and coaching them in all things Agile
Experience of using A/B testing to drive measurable change
Exceptional stakeholder management and communication skills



5+ years of Product management experience ideally working with fintech products
Experience with designing and shipping mobile app products
Experience with tools: JIRA, Confluence, Slack, Asana
Experience of working in a fast-paced startup environment


Personal qualities

You love building products that solve customer problems and delight them.
You are entrepreneurial
You are a lifelong learner who loves growing and appreciate that trying and failing is part and parcel of growing
You are open and honest and know how to challenge status quo


Our values:

Simplicity – As a team we strive for simple, elegant, neat solutions to everything we do.
Courage – Individually, and as a team we think big, act with courage and are not afraid of failure.
Accountability – Individually, we step up, accept risk, back our decisions and support each other.
25 days / year holiday
Employee share options
Usual working hours (9.00 – 18.00)
Core working hours are (11:00 – 15:00)
Pension scheme
Regular lunch & learn sessions
Frequent team social events
A remote work culture
Please note:

As part of our commitment to diversity and inclusion, tomato pay removes all identifiable information from CVs at the reviewal stage of its hiring process. All applications are reviewed blind to ensure fairness and help us get the best person for the job every time. Anonymised applications are reviewed alongside our question and answer section found in this application, therefore, please ensure you fill out all the questions in the application form to be considered for this role.

If you receive a job offer, the personal information collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful and dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found here: https://www.cifas.org.uk/fpn

Tagged as: Flexible hours