Senior Product Manager

At MarketFinance, our vision is for entrepreneurs to have the time to build the world we all want to live in. Frictionless access to funding helps make that happen. So, we provide entrepreneurs with the right business finance to solve their cash flow issues that get in the way of progress.

Our smart online platform was built from the ground up with entrepreneurs in mind, Over the last 10 years we’ve continued to innovate and enhance our products and services enabling us to gain investment from Barclays Bank, Santander Innoventures and Northzone (the investors behind Spotify, iZettle and TrustPilot) and others. But it’s not all about technology, one of our biggest assets is our team of bright, talented and motivated people from all over the world. It’s one of the things our customers rave about on TrustPilot, and one of the best things about working here.

We’re a team of bold and adaptive thinkers who have the courage to challenge and improve access to finance. We are one team, working together to help power up small businesses.

Our company values are:

#MakeItHappen:

We’re focused on getting the important stuff done first. We don’t get bogged down in long emails and lots of meetings, we find solutions (they’re out there!) and get it done!

#AlwaysBeLearning:
The only constant is change: we embrace change and learn. We ask and listen for feedback, and always provide it too.

#1Team1Dream:

We always put the whole company first – when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other’s opinions.

Hear from our Co-Founder, Anil Stocker, on his favourite MarketFinance moment: https://medium.com/@anilstocker/my-favourite-momen..

MarketFinance is looking to scale up its product function given the ambitious product roadmap we have in front of us (https://marketfinance.com/blog/careers/2021/06/03/…). At MarketFinance we aim to build products quickly and centred around our customers. There are many ways we can further extend our existing lending products and introduce completely new ones where we see opportunity to delight our users.

 

The Role

As a Senior Product Manager, you’ll make it your business to understand what our customers actually care about. You’ll quickly progress to leading customer research and interviews, and understand what’s happening in the market. Overall, you’ll know more about our customers than anyone else in the business.

You’ll ensure good feedback loops are in place and create a roadmap that supports your squad’s goals. We’ll trust you to assess the strategic and technical impact of projects – bringing in data, customer feedback and whatever else you need to backup your decisions.

The role will report into our Chief Product Officer, and also work horizontally across our technology, commercial, risk management and operations teams. There will be many opportunities to run an existing product squad or lead a newly created squad launch.

You’ll work closely with the rest of the Tech team to get buy-in for your squad’s roadmap and communicate the outcomes back to your area. This is a fast-paced environment with lots of moving pieces, so you’ll need to be flexible and quickly adapt your style based on the stakeholder group (e.g. Technology, commercial, risk etc…)

Requirements:

The Senior Product Manager will work alongside tech & non-tech colleagues to build out project requirements, remove roadblocks, organise customer testing, support product marketing, and more. We’ll rely on you to help keep the squad focused on delivering the best value to our customers.

Key attributes for a successful candidate:

Empathy: be able to listen, ask questions and easily put yourself into the shoes of our customers and internal teams.
Understand how customers are solving their problems at the moment and how we can drastically improve the experience.
Strategic thinking & Project Management skills: be able to come up with a good plan to get things done. Make sure we roll out impactful features fast.
Data-driven: back up projects with data and follow through to make sure they’ve resulted in big customer impact.
Passion for our mission: keen interest in helping businesses access the finance they need to manage cash flow as we emerge from the Covid-19 pandemic.
Able to produce quality product requirements while working closely with the product designers and other product managers/leads across the board.
Work very closely with the engineering team to ensure timely delivery of the product features.
Build and manage product backlog that is aligned to core business objectives;
Coordinate and work closely with other Product Owners and business functions like Risk, Finance, Ops, Sales.

Tagged as: Remote