At GameStop we value ideas over status quo and innovation over structure. The Mobile team is responsible for the end-to-end experience for customers shopping on the Apps. You will work closely with the Engage teams to keep customers engaged on the mobile platform.
What You Will Do
Build a roadmap based on data, industry trends and customer feedback.
Own strategy and roadmap for Push Notifications and the mobile app experience for our PowerUp Rewards Members.
Create useful and timely mobile communication for customers around their order and upcoming sales.
Surface trade-offs to leadership based on time to execute and technical complexities.
Stay ahead of mobile trends and best practices, particularly as they relate to engagement experiences (push notifications, rewards redemptions, and communication).
Partner with and support our user research team to help uncover opportunities to better serve our customers.
Identify key input and output metrics which will inform how you measure and monitor your product’s performance.
Confidently navigate knowns and unknowns leveraging data (qualitative and quantitative), your experience, and instincts to guide your efforts in creating a phenomenal customer experience.
Work closely with your fellow product leads to develop a cohesive experience across all platforms.
What You Will Need
5-7 years product experience in an Agile development environment.
Mobile eCommerce or B2C product experience.
Strong cross-functional collaborative execution style.
Have a passion for all things mobile and believe wholeheartedly in the potential of mobile commerce.
Ability to focus on execution, balanced with a curious forward-thinking mindset.
Excellent analytical skills with demonstrated ability of turning data insights into product improvements and new experiences.
Ability to partner and influence stakeholders without direct authority.
Self-starter who thrives in a fast-paced environment, deals well with ambiguity, and focuses on driving impact.