Product Manager – Reviews
at Lattice (View all jobs)San Francisco, CA
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choice than ever before, businesses that put employees first are winning – and Lattice is building the tools to empower those people centric companies. Lattice is a people management platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016 we have grown to over 2,750+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana.
We’re a small, impactful, and quickly scaling team of product managers continuously working to improve our product and our craft. We work highly cross-functionally in partnership with our Engineering, Design, Customer Experience and Sales teams to shape the platform we support.
Who You Are
This is a unique role that involves supporting a tentpole product: Reviews. You’ll work closely with your design and engineering counterparts, as well as go-to-market teams, in order to plan, build, and launch features to our growing customer base. This position is located in our San Francisco office and is an excellent opportunity if you thrive working on highly impactful and visible products.
Help define a product vision and strategy, and be able to break a larger vision into discrete projects
Synthesize customer feedback to identify pain points and deeply understand their problems
Lead the prioritization and development of your product’s roadmap to deliver value to our customers and the business
Define the product KPIs and track the success of the features that we launch
Determine how to iterate on launched features based on metrics and customer feedback
Deeply understand the problems that you’re tackling through research and regular interaction with customers and analytics teams; define, frame, and solve those problems for your product
Present your results and roadmap at company-wide check-ins
We are looking for someone who has a combination of the following:
Previous experience as a product manager, ideally at a B2B SaaS company, with a track record of owning feature and product development, end to end
Excellent communication skills, able to act as an ambassador for Lattice’s product vision to both internal partners and external customers
Someone who has a high focus on shipping products, and is able to make trade-offs that require prioritizing different competing demands
Self-motivated and driven, with the ability to work independently
High attention to detail
A high degree of empathy towards Lattice’s customers and your own teammates
We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of the product team. Now is the opportunite time for a strong candidate to join, take on outsized ownership, and continue to grow with us.
We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
Partner with 2,750+ companies around the world to make sure their employees are engaged and performing at a high level
A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
Competitive salary, equity, and benefits
Flexible vacation/time-off policy and hybrid work model with centrally located office
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.