Our culture is founded on passion, creativity and honesty. As a business, we are energetic and encourage people to be who they really are.
We’re a remote-first organisation, and offer a flexible work pattern, helping you to balance your job with your other priorities such as childcare or your health/wellbeing.
We have an ambitious growth plan at Difrent, which is part of the Panoply group, giving employees the opportunity to deliver impactful and meaningful change for our Health and Social Care, Government and Private Sector clients.
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
If you’d like to understand more about inclusion at Difrent please contact firstname.lastname@example.org
About the role:
We’re looking for a passionate and proactive User Experience Designer to draw together our clients’ business requirements, user needs and technical capabilities to design simple and intuitive services and products.
You’ll apply a user-centred design methodology from start to finish as part of a multidisciplinary team, testing and iterating your designs based on user behaviour and feedback.
Essential Skills & Experience:
Delivering suitable design solutions which meet user needs and organisation needs, and reflect known best practices and project constraints
Planning user flows, journeys and information architecture that are intuitive for users to navigate through an end-to-end service or product
Creating prototypes of an appropriate fidelity for their purpose, including sketches, wireframes and HTML prototypes (e.g. using prototype kits)
Providing and implementing recommendations for iterations or improvements based on regular user research, analytics, behavioural data and testing feedback
Experience of working on government services, delivering to the Government Service Standard, with a solid understanding of GDS design patterns and prototyping tools
Communicating your ideas and rationale/evidence clearly and persuasively to team members and stakeholders, advocating for user-centred design
Ensuring your designs are accessible to everyone, including users with visual, hearing, mobility and cognitive impairments, achieving AA standard as a minimum Comfortable working remotely, and willing to travel to client sites when needed
Desirable Skills & Experience:
Previous experience of working on government services, delivering to the Government Service Standard
Previous experience of working within an agile delivery environment, as part of a multidisciplinary team
Experience of mentoring and upskilling other people in user-centred design methods and ways of working
Experience of planning and facilitating co-design workshops to generate ideas based on research insights, and move the project forward
Values & Behaviours
Approach your work with curiosity, focus and attention to detail
Work openly and transparently, actively sharing learnings with the wider Difrent and client teams through communities of practice, and externally through blogs or podcasts
Comfortable managing competing priorities and requests, and delivering at pace
Proactive and take ownership of your work, knowing what needs to be done and delivering to a high standard
Collaborate and build relationships with team members within and outside of your own discipline, combining your expertise to co-design the best solution for the user and the organisation
Why work at Difrent?
the opportunity to achieve impact in the public sector through your work
24 days holiday + your birthday off!
2 charity days
Private vitality healthcare £200 yearly working from home allowance
Share incentive plan
Salary: £40k – £45k
Closing Date: 31st August 2021