Summary
The Wikimedia Foundation is looking for an experienced and collaborative Group Product Manager to lead teams in creating user experiences that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.
This role is responsible for guiding teams focused on newcomers’ experiences and feature platforms. They will work cross-functionally to support these areas.
The Wikimedia Foundation values diversity and recognizes that employees from a broad range of perspectives are essential to creating a knowledge source that benefits everyone. We are committed to inclusion, diversifying tech, and advocating for diversity in our employees, their experiences, and the people we serve.
Group Product Managers support their Product Manager teams and work with researchers, engineers, product managers and designers to set strategic direction. This is an opportunity to ‘do good’ while having a high level of impact at a large-scale media property.
You will be responsible for:
Setting the vision and product direction for our new user experiences
Setting the vision and helping teams transition to creating feature-sets that feed contributor and consumer experiences
Partnering closely with other directors whose team initiatives intersect your domain
Partnering with Program Management to manage communications for your area among the product teams and the broader cross-functional organization to ensure stakeholder alignment
Working closely with Wikipedia and other project community members as part of product development
Equipping direct reports with the perspective and information they need to collaborate effectively with volunteers from across the Movement
Managing, mentoring and advocating for a team of Product Managers, especially regarding the strategic use of data and community interactions
Partnering with PMs to develop potential new product directions that emerge from within the specific contexts in which they work
Defining and tracking key performance metrics for strategic product areas and connecting these metrics to overall Foundation goals
Creating the conditions for direct reports to collaborate effectively/align their work with other teams
Requirements
Bachelor’s degree in a related field, or the equivalent in relevant work experience
Minimum of 5 years of work experience in Product Management
Experience managing or mentoring Product Managers
Experience developing products in a strong community setting
Experience with new user growth
Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
Good written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities, including non-technical staff
Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.
Qualities that are important to us:
Have excellent relationship building and persuasion skills
Alignment with our mission and values
Resilience—we work on new and interesting problems in public and collaborative ways
Be open, curious, and inquiring
Have internal motivation and high standards
Share in a culture of constructive criticism and respect
Natural inclination for team collaboration and for helping colleagues succeed
Additionally, we would love it if you have:
Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises
Open source software development experience
Familiarity with MediaWiki
The Wikimedia Foundation is…
…the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.
U.S. Benefits & Perks*
Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off – vacation, sick and volunteer days, plus 22 paid holidays – including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Paid travel to Wikimedia Foundation events all around the world!
Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.