Senior Product Operations Manager

We are looking for a Senior Product Operations Manager to help make our world-class product team bigger, happier, and more effective. The person in this role will serve as a chief-of-staff to the CPO and will work on a variety of projects that touch a wide range of teams and organizations across the company.

You will:

  • Work with team members in product management, user-experience research, and data science to identify ways to improve our tools and our processes.
  • Conduct research on industry best practices for world-class product teams and make recommendations based on the findings.
  • Collaborate with product leadership to improve communication and empower the organization to make informed decisions at scale.
  • Help manage complex projects and programs in a wide range of areas across product and people
  • Work closely with the CPO in mission-critical projects
  • Administer key tools and processes related to research, analytics, hiring, and onboarding for the product organization.

You have:

  • A desire to make the world a better place through technology and education
  • An interest in learning how to build and scale a product organization
  • A demonstrated ability to learn fast and be resourceful
  • Excellent organizational skills and attention to detail
  • Experience leading successful projects and teams
  • At least 2 years of experience working closely with executives in tech, consulting, or investment banking
  • The ability to relocate to Pittsburgh, PA

Exceptional candidates will have:

  • At least 2 years of product management experience