Government Business Services (GBS) is a large business unit within the Cabinet Office with around 610 staff. It brings together back office services across government, and supports the Civil Service with high-volume HR and finance processes, aligned to the Government’s modernisation agenda. GBS was established in August 2020, and includes Shared Services, the Government Recruitment Service, Civil Service and Royal Mail Pensions, and the Platforms and Services unit, which supports these. GBS delivers services for over 400,000 civil servants across government. It supports 1.5 million Civil Service and Royal Mail pension scheme members, and provides recruitment services for around 70 percent of the Civil Service.
As a Product Manager, you will develop and own the product roadmap, make informed prioritisation decisions, champion user needs and effectively communicate the product vision in a complex delivery environment. You will lead multidisciplinary teams acting as the glue between digital, operations and stakeholders. Product Managers in Government Shared Services are delivering transformative digital services that are used by over 450,000 civil servants.
What you will be working on:
You will be leading strands of the Interoperability OneData programme which envisions a more flexible, efficient and effective Civil Service using technology to enable civil servants and data to move more easily across departmental boundaries. Each strand is designed to achieve a major improvement to how the Civil Service operates enabling us to better serve the public:
1) Workforce data & analytics – creating the capability to analyse and use workforce data (such as skills, experience and knowledge) across Civil Service departments, professions and functions. This will enable improved workforce planning, resource deployment, capability building interventions, and business services.
2) Staff transfers / movers – improving how civil servants move between roles. This depends on simplifying, streamlining and automating processes for moving civil servants around government so that we have the right people where we need them quickly.
3) Unified communications – providing the tools for Civil Service leaders to engage with all civil servants through multiple channels and approaches. The goal is to communicate, connect and collaborate with civil servants across all departments on vital messages and updates.
You will be joining us right at the beginning of this programme starting with the Discovery Phase. You will also work on other strands of the programme such as single employee identifier and integration capabilities. You’ll also work with our wider portfolio of digital services covering recruitment, learning and business services.