The mission
At Wayhome we are reinventing homeownership by co-investing with people who haven’t been able to buy a home yet. We’re a small team of property specialists, data scientists, engineers and creatives, who are addressing one of the biggest and most life-changing problems our customers have: how they can get the security and freedom of homeownership for their families and for themselves.
We offer
- Salary up to £70,000 based on experience
- Your choice of a mac or windows laptop
- Unlimited holiday (minimum 28 day/year)
- An opportunity to be granted stock options for high performance
- An office in Bank with all the WeWork bells and whistles, although…
Remote working
For the foreseeable future, we’re optimising for the majority of our team to be working remotely, coming into the office for key meetings or workshops only.
We have a (dog friendly) office in central London if you’re unable or don’t want to work from home, or just prefer the buzz of a coworking space, but we’re keen to provide an experience that works for everyone.
The current situation is a bit of a change for us, but we’re growing into this new remote reality together – if there is a specific way you want to work or you have particular requirements, let us know: we’re always open to discussing it.
The role
We are looking for someone to work in our small-but-rapidly-expanding Product Development team. Leading on product development and strategy across both customer and internal tooling, you’ll work closely with the rest of the product team, key stakeholders in other parts of the business, and your internal and external customers.
Internal tooling: our bespoke property valuation and risk assessment tools to enable the eventual purchasing and management of 1000s of homes; customer management tools; communication management tools; task prioritisation and management tools; credit and affordability assessment tools.
Customer tooling: tools to support the end to end customer journey, from helping them assess our mutual suitability and find a home they love, all the way to account management once they’re in their home.
You will also contribute to overall business strategy, devise and run experiments to achieve our OKRs, and help grow the company’s Product Management practice and processes. As we continue to scale, there will be the opportunity to grow and manage a team too.
The team
The Product Development team is a mixed bunch of developers, designers and product managers. We understand that there isn’t a one size fits all solution to the way we work; what works today will not necessarily work tomorrow, especially as we expand the team. We value rapid cycles of TEST, LEARN and ADAPT. All of our product tasks are specified and prioritised via a rigorous challenge process that reflects the following about how Product works at Wayhome:
- We know your time is valuable – so we aim to work only on business-critical developments.
- We are focussed on smashing our OKRs – to help aspiring homeowners find their dream homes at scale.
- We believe diverse inputs from various business units and individuals of differing seniority lead to the best product outcomes – if managed by a strong leader.
- We value empathy, taking a pragmatic approach to our work and take delight in helping each other out. On occasion we have the corgis Alfie and Napster giving their input, although their barking outweighs their wireframing! We have a varied mix of personalities and interests (from video games to pottery to blacksmithing), and value the human beings behind the job title
Who you are
- An experienced and confident senior product manager who can talk passionately about the high-impact, complex products you’ve worked on end-to-end – and the lessons you’ve learned from challenges along the way
- Experienced in rapid experimentation and data analysis, and using the measured results of experiments to decide product strategy. You’d self describe as data-driven, and can talk about A/B testing and what results count as statistically significant. You’re comfortable moving between qual and quant data to come to sensible hypotheses and conclusions
- Comfortable managing, challenging and working with business stakeholders with differing levels of tech experience; you can also translate “wants” into “needs” and develop cohesive product strategy that takes those needs into account
- You operate best when you are given clear goals and allowed to define your own path towards them – but you aren’t shy about asking for help when you need it
- A proven history of developing complex products end-to-end, with an appreciation for both the statistical significance of experimental results and the business need to ‘play to win’
- We’re a goal-oriented and ambitious business but sometimes we need to work through ambiguity to get there. You’ll be comfortable with uncertainty and shifting priorities
- You seek out difficult problems and enjoy synthesising disparate inputs into a single product solution – then selling that solution, internally and externally
- You know how to keep a lot of plates spinning. In fact, you feel bored if you’re not juggling tasks
- Confident challenging, collaborating and sometimes compromising with cross-functional teams to achieve a shared purpose, knowing when to commit and when to step back.
What you’ll do:
- Lead the development and production of ideas, experiments, tools and functionality in line with our OKRs, effectively interrogating and prioritising our opportunities, solutions and tasks
- Liaise with developers early and often in the specification process, and answer questions about tickets during Sprints to see them through to go-live
- Ensure product processes are followed inside and outside of the team, including Jira management; alter or develop processes as needed when you spot inefficiencies or better ways of working
- Mentor and upskill both junior product team members and the wider business in best practice product development
Must-have skills:
- Extensive experience managing a complex product throughout the entire lifecycle – from concept to reality to measurement to iteration
- Able to quickly and precisely define the primary use-cases and edge cases for a new feature or product, define the business case using quantitative frameworks such as the RICE framework, write out the Functional Requirements and/or Acceptance Criteria
- Significant experience in fast-paced startups and scaleups
- Excellent communication skills within and outside of cross-functional teams. If you know how to both communicate well with developers and convince the Leadership Team to execute against a somewhat risky strategic product move, then you’re on the right track.
- Through your experience, you have learned just how much detail to provide to the engineers in order to give them a good steer with enough space to develop a clever technical solution
- Experience with creating wireframes and refining them with your team
- Interest in UX and UI
- A strong interest in user research
- Proficiency with experimentation and data analysis tools, and experience in using them as part of your day to day work
- Working “on the ground” in cross-functional product development teams
- Highly proficient with industry-standard Product Management tools, including but not limited to: Jira; your wireframing tool-of-choice (Figma, Sketch, Omnigraffle, Balsamiq, …)
Other skills and experience we’re interested in
We think it’s important to make it clear that if you’re reading the below requirements and worrying that you don’t have experience with one, some, or any of the items on the list, please still apply. We think they’re trainable and are not required for a successful applicant to come in and change our world.
- Technical skills – particularly python and SQL
- Proficiency with Heap, Tableau and Hotjar
- Familiarity with how common Backend and Frontend infrastructure and designs work – for example, how an API works and under what circumstances you might use an internal
- API or an external API
- Experience in user research
- Line management experience
- Team management experienc
Hiring Process
- A member of the team you will be working with will review your CV. If we don’t progress you at this stage, ask us why – we don’t offer feedback on every CV by default due to the volume but we’re happy to provide feedback if asked
- A member of the team you will be working with will review your CV. If we don’t progress you at this stage, ask us why – we don’t offer feedback on every CV by default due to the volume but we’re happy to provide feedback if asked
- A 15 to 30-minute initial phone call to find out more about what you’re looking for in your next role and team, as well as giving you the opportunity to ask about us and the job
- A more in-depth chat about your knowledge, experience and motivations and diving into more detail about the role itself.
- There will be a task, which we send to you beforehand and book in a session for you to walk us through what you’ve done. This will help give you an idea of what the role will entail, while giving us some insight into how you solve problems and your work preferences.
- For our final stage, you’ll have a couple of other calls to meet the team you’ll be working with and ask any additional questions you might have about the business or working at Wayhome. We’ll be able to be more specific about these closer to the time, but these are really to get a better understand of how you’ll work with the team and all of the ways you can contribute to our culture.
We currently have no plans to work with recruiters on this role, so no recruiters please.
As part of our hiring process, we will use a regulated 3rd party to perform suitability analysis on your application. This analysis will include criminal background and reference checks. If you have concerns or questions about this part of the process, please feel free to reach out to us at people@wayhome.co.uk.