Full-Time Anywhere

About The Company

Patch Ai was born out of a desire to usher in need-driven innovations in the realm of healthcare. Our brainchild PatchAi was concocted with a mission to transform clinical research by virtue of focus on patient-centricity, safety and forefront digital technologies.
Our management team is international and comprises executives who have integrated clinical and healthcare management backgrounds. The organisation is dynamic and professional and has been built from scratch by a group of individuals with strong entrepreneurial ethos. We are currently on a steep growth path with strong demand for our unique product offering for a largely unmet need in the healthcare market.

We are currently searching for a Product Manager.

About the Role

We are a small and energetic team of product managers and product designers.
We operate in cross-functional teams featuring software and test engineers, data analysts, product design and product management, spread across Italy and the UK.
Our team is responsible for the definition and development of a digital solution aimed to support patients, healthcare practitioners as well as researchers and sponsors throughout the Clinical Trial journey and the research process. This is achieved by combining advanced tools for the collection of Real World Evidence with a patient-centric approach.
In this role, the product manager will manage parts of the product roadmap.

Key Responsibility

Work with our Head of Product to own the product roadmap, leading the end-to-end process from concept exploration to delivery.
Immerse in the world of our customers and end users, talk to them, empathise with them, understand their problems and needs to ensure we deliver solutions that are genuinely impactful.
Use insights, industry knowledge and experience to contribute to the creation, maintenance of the product roadmap while aligning the wider stakeholders to ensure buy-in.
Develop expertise in Digital Health and Decentralised Clinical Trial.
Keep informed of legal and regulatory updates which are relevant to the Product.
Define clear success metrics for product manager’s initiatives and measure their outcomes.
Collaborate closely with engineering, design and data scientists, and take the lead in working with stakeholders to ensure what is built is relevant for the business and our customers and users.
Augment, refine and prioritise backlogs, verifying sprint deliverables.
Plan, communicate and roll out releases and functionalities.
Work with Marketing and Client Support to successfully launch new features.
Coordinate with Business Development and Sales to communicate Product to customers as well as to gather customer insights.
Drive a product culture within the organisation by contributing to our product management practices.


At least 3 years proven experience as a Product Manager in developing and launching software products, ideally with both apps and web-based applications, ideally in a B2B2C context.
Experience or at least passionate about Digital Health and excited to make a difference in people’s lives. Familiarity with Medical Device regulation is a plus.
Strong understanding of product management practices with sound product process knowledge and ability to be pragmatic and flexible where appropriate.
Ability to empathise deeply with customer problems, to always feel a strong sense of urgency to solve them, and motivate others to help solve them too.
Experienced and comfortable collaborating with Product designers to the plan and execution of user research.
Good at collaborating with others and thrive in an environment where multiple disciplines come together to solve difficult problems. Ability to build influence and credibility amongst peers.
Communicate effectively with business stakeholders on product decisions.
Comfortable with technology and with the ability to organise and communicate complexity in a simple way.
Use data to make decisions and ensure the right problems are identified along with the most fitting solutions.
Experience of product delivery within Agile cross-functional development teams.
Fluent in English, ideally fluent in Italian too.
Familiarity with office and collaboration tools such as Confluence, Jira, Slack, Google Workspace etc.


What we offer

Permanent contract within a dynamic, innovative product team that thrives off learning from each other.
Full-remote working in a scale-up international context.
Get to contribute to improving people’s lives through digital solutions.

Tagged as: Remote