Senior Product Manager, The New Yorker

Full-Time New York, NY, USA Closes: 2021-10-22

About The New Yorker
The New Yorker is a multi-platform media enterprise, spanning print, digital, audio, video, and live events. Founded in 1925, The New Yorker is considered by many to be the most influential magazine in the world, renowned for its in-depth reporting, political and cultural commentary, fiction, poetry, humor, and cartoons. In addition to the weekly print magazine, The New Yorker has become a daily digital destination for news and cultural coverage by its staff writers and other contributors. In print and online, The New Yorker stands apart for its commitment to truth and accuracy, for the quality of its prose, and its insistence on exciting and moving every reader.

About Condé Nast
Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, and many others. The company’s award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.

The company is headquartered in London and New York and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local license partners across the globe.

Strategy & Business Acumen

-Set, develop and execute the digital strategy and product roadmap for the Verticals team with key metrics to track
-Understand core business & revenue concepts across all monetization activities
-Conduct analysis to understand customer behavior, usability problems and opportunities
-Undertake competitive analysis and benchmarking with our Customer Research teams
-Understand the needs of internal stakeholders (Marketing, Commercial, Customer Services, Production)
Customer Experience

-Act as the voice of the customer, be passionate about their needs and how to continually improve their product experience.
-Provide the link between the customer (whether internal or consumer), development team, and any third party regarding software functionality, throughout the product development lifecycle
-Closely collaborate with with product design, user experience, and editorial to conduct needs assessments, competitive research, user research, prototyping & user testing
Technical

-Partner and collaborate with engineering to account for tech complexity and achieve the right balance of time to market vs future scalability of the platform
Planning & Delivery (Shipping)

-Drive product prioritization within a 0-6 month time horizon
-Manage day to day product planning & delivery.
-Establish quarterly objectives and track performance metrics aligned to overall business goals.
-Create and manage all product documentation, communicate strategy, project status, conflicts, and resource needs to management
-Define user problems / epics / themes stories and propose product solutions to address these
-Constantly evolve processes and resources to improve quality and speed of delivery
-Experience in product developing and user, A/B and multivariate testing to drive improvements
-Relentless focus on shipping and go to market strategies
Leadership, Collaboration & Communication

-Lead a single large scale or multiple product teams within a distributed engineering teams within agile framework
-Work closely with the Sr. Product Director to deliver the product strategy & delivery program
-Line management (optional) of Product Managers / Associate Product Managers (potential)
-Thrive in a global environment working across multiple teams and key stakeholders
-Team culture. Be a key contributor in creating a healthy and high-performing team culture
-Collaborate with all teams to translate organizational objectives into product strategy and implementation roadmap
-Must be a proven relationship builder with strong verbal and written abilities who can diplomatically and effectively work across departments as well as with external partners
-Work closely with editorial to align on a vision and roadmap
Key Performance Indicators (KPIs)

-Will obsess over metrics such as Audience Engagement & Audience Acquisition
-Experience applying commercial metrics – LTV, AOV, CVR, ARPU
-Improve conversion rates/reduce CAC by optimizing user experience and developing cross-sell and up-sell strategy across affiliate and commerce initiatives
-Monitor, and analyze performance metrics, and communicate them to stakeholders
-Develops hypothesis driven framework for team
About you – Desired Skills & Qualifications

-You typically have 3-6 years of product experience in a field relevant to your product
-Bachelor’s degree or equivalent experience required
-Experience in leading and delivering world class products in any of the following

  • Consumer Brand Product experiences (ideally in the Traditional Media, Social or Content Platform companies)
  • Paid Content Products  & Experiences (Paywalls, Membership Programs)
  • Publisher Commerce Experience – affiliate, shop, marketplace & dropship programs

-Self-driven, motivated, and ability to drive objectives forward and see projects and initiatives through to completion
-Extensive experience with experiment & data driven consumer product development techniques