At HubSpot, we have been on an incredible journey building a world class CRM Suite that helps small and medium size businesses grow.
As a Senior Product Manager on the Growth Onboarding Core & Adoption Backend teams, you will help users new to HubSpot learn how the platform will transform the way they work everyday. A delightful and impactful product-led onboarding is critical to HubSpot success as we scale both in the retail and upmarket segments. We want this position to be the go-to for all things customer onboarding across the organization, but you don’t have to know it all yet. We’ll help you get there! You will lead the development of HubSpot product-led onboarding system.
In this role you’ll get to:
Own the product strategy and development of HubSpot product-led onboarding system experienced by thousands of users daily.
Using product experimentation, identify and validate hypotheses towards helping users adopt HubSpot on their own.
Partner and support other Growth Onboarding and Product teams in their efforts to help users with their onboarding/adoption needs by becoming the go-to expert of HubSpot onboarding
Connect with the customers to identify insights to drive decisions that will impact the future of onboarding in all parts of our platform.
Utilize research and analytics to build delightful and innovative products that continue to delight customers
We are looking for people who have:
Successfully shipped products and who have partnered with with engineers, designers, and other product leaders to drive product improvement and new features
Experience in Product Growth is a plus
A data- and hypothesis-driven approach to problem solving
A creative approach to connecting customer feedback to product development
Experience leading through influence, won’t hesitate to ask for and offer help and thrive in a results-driven culture
Product Managers at HubSpot operate in embedded product models and succeed by collaborating with partners across Engineering, Design, Research, and Analytics to make the most impactful decisions to delight our customers. We’re looking for experienced product managers to join our team.
We hire talented people at all seniority levels and work with them to shape their role. If you like the sound of product management at HubSpot, apply here so we can learn more about you.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.
HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).