The Product Manager will play a critical role on our Product team working day to day with engineers and UX designers to solve problems for our clients by delivering amazing products. You will partner with Product team members and key areas across the business to bring ideas from inception to delivery. The ideal candidate is an experienced product owner for a B2C product and can demonstrate their curiosity and passion for helping our clients achieve lifetime financial security and live healthier lives.
We will expect you to:
Get to the root of problems facing our clients before jumping to solutions
Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing
Lead a team of engineers through backlog grooming, planning and estimation, and ongoing development by thoughtfully balancing customer needs with engineering capacity
Maintain a prioritized and groomed product backlog that supports the company’s goals and objectives
Author feature briefs and user stories, conduct acceptance testing and create detailed release notes and wiki-based product documentation
Work hand in hand with the UX design team to create amazing user experiences and collaborate with product marketing to plan release dates and effectively communicate the value proposition of new product features
When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, and provide support to the engineering team to bring issues to resolution
Be curious and data driven – contribute to the definition, data collection, and analysis of data for KPIs and product metrics
Be flexible and able to take on and master new topic areas quickly, run with project assignments independently, but know when to ask questions.
Be a team player with a strong work ethic and a desire to succeed
Four or more years of professional experience working in a product-related role
Bachelor’s or Master’s degree in business management or technical field is preferred
An agile development practitioner with strong experience using tools such as Jira and Confluence to create user stories and author product documentation
Collaborative in your approach, appropriately engaging team members to accomplish your objectives
Flexible to work in a fast-paced, dynamic environment in a professional and timely manner
Excellent verbal, presentation, and written communication skills
Benefits/HR technology or insurance experience is a plus, but not required
Do you not meet all of these requirements? You can still apply and tell us why you still fit. We welcome all talented Product Managers, and are committed to a culture that represents diversity in all its forms. If you think you might thrive in this setting, we would love to hear from you.