About Us
If you think healthcare is broken, we want you. If you think the solution is marrying old-fashioned clinical expertise and new-fashioned telehealth tech, we need you. At Candid, we’re doctors and data geeks, artists and changemakers, care specialists and tech futurists. As we grow our team, we’re looking for people who are as passionate about their craft as they are about changing lives one smile at a time.
On our team, you’ll help make oral health more affordable and accessible than ever before. We believe a life of candid self-expression is a rich life. And our clear aligner therapy helps people across the country straighten their smiles, grow their confidence, and live as their truest selves.
If you’re ready to sharpen your skills, have a huge impact, and help solve healthcare, join us.
Role
We are looking for a Product Manager to join the Growth team at Candid™. We’re building a best-in-class consumer healthcare brand and are looking for a PM who can help us drive growth to both our At-Home business as well as our Studios business. This isn’t a typical e-commerce role – we’re educating consumers about a whole new category of healthcare offering, driving offline conversions into our studios as well as online purchases, and constantly testing personalized flows for different customer segments. You will partner with our Head of Product and our engineering and design teams within the context of an Agile sprint process and will report directly to our Director of Product or Head of Product in our NYC HQ.
What You’ll Do
- Lead the entire product cycle: from ideation and requirements gathering, through ongoing weekly sprints, to actively reporting on your wins and sharing the learnings from the failures
- Own the roadmap for the Growth team, tweaking new experiments based on new information, while also building towards the long term health of the stack
- Maintain a balanced collection of projects; some quick, incremental wins and some big swings with potential step-change impact
- Embody a growth mindset, from your experimentation mentality to your data analysis ability and your desire to always dig into the numbers to figure out what’s going on
- Quickly resolve issues and find non-technical ways to help the team solve problems
- Identify new strategic product opportunities that will help us stay cutting edge and deliver on those opportunities
What You’ll Need
- 3+ years experience in a product or marketing role
- Empathy for our customers and an ability to translate their needs into a strong business-facing understanding
- Ability to collaborate cross-functionally across teams to prioritize conflicting opinions and communicate effectively with team members to build alignment
- Ruthless prioritization skills and the ability to estimate the impact to help others decide between two good ideas
- Intellectual curiosity and creative problem-solving skills, especially across non-technical teams
- Strong data analysis ability and the desire to personally dig in to look at the data
Pay & Perks
- Competitive compensation
- Stock option plan to give our employees a direct stake in Candid’s success
- Unlimited PTO to give our employees a little extra R&R when they need it
- Work from home stipend
- Comprehensive health coverage (medical, dental, vision) and generous parental leave
- Wellness Perks (KindBody, Classpass, OneMedical etc)
- Commuter benefits if you’re in NY and work from the office when we re-open and Remote Work Program to allow for flexibility between home and the office
- Significant discount on our customized treatment plans and aligners
- You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning
Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it’s the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we’re all about.
We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.