Senior Product Manager (f/m/d)

Full-Time Anywhere

“How likely would you recommend our product to a friend or colleague?” Once you have answered this question, you know the core of the Net Promoter SystemⓇ and thus the basis of zenloop.

For our fast growing Software-as-a-Service solution we are looking for a motivated as well as talented person to work with us in the role of a Senior Product Manager to further shape our success story.

Your mission is to build our CX platform in a way which makes it a product our B2B customers truly love. You are dedicated, a real “can-do”-person and have the energy and passion to drive this product forward.

Your responsibilities as Senior Product Manager:

  • Own the product lifecycle from discovery to launch for a key part of the customer journey or product portfolio, translating customer/user and business needs into development requirements that drive impact
  • Shape your roadmap, in consultation with key stakeholders, and in close collaboration with product and development team
  • Execute on your roadmap by researching, planning and writing requirements that you deliver with your team of designers, developers and QA
  • Consistently get feedback from customers and the success team, and define metrics and KPIs to measure the success of the work you and your team deliver
  • Own the communication with key business stakeholders
  • Be a source of knowledge and support for more junior Product Managers, and support the Head of Product on strategic, process, and other important Department/Business wide topics

This is what we’re looking for:

  • Positive attitude and can meet challenges with a smile
  • Experienced and highly knowledgeable in all things software product management
  • Structured, and a strong communicator (in English), especially with all types of internal and external stakeholders
  • Understand the need for compromise in a startup – are not afraid of deploying an MVP and then iterating, and easily apply the 80/20 rule
  • Can easily grasp conceptually complex topics
  • Can see the big picture but also likes to dive into the details
  • Want to be a part of a growing team and contribute to building a great software product and company
  • To be able to work remotely from Germany (Berlin) or Poland (relocation to Berlin can be discussed)

Why zenloop? How can we contribute to your success?

  • Join a growing and sustainable B2B tech company which is setting new standards in the evolving CX industry
  • We set you up for an exceptional, steep learning curve & professional development
  • Experienced founder and management team (former founders of flaconi)
  • Weekly fitness courses and yoga sessions
  • We’re a remote first company with an office available at the heart of Berlin Mitte
  • Your own fancy tech equipment (Macbook Pro) with the possibility to work remotely
  • Annual training budget which you can spend on growth-related topics of your interest
  • International working environment with awesome colleagues