- You conduct user research and usability testing for the German Product Team using different methods (quantitative & qualitative data analysis, user interviews, user testing, etc).
- You have an overview of the problems, needs and behavior of our users.
- You will work closely with other departments (Customer Success, Sales, Marketing, etc.) to have a 360° knowledge about our users and customers.
- You will centralize all user insights, identify usability and UX pain points and coach the whole team to improve the PayFit experience.
- You will work in close exchange with colleagues in other countries following our user research processes and centralizing user data and knowledge.