About Our Future Health
Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent and treat diseases. We are a charity, supported by the UK Government, in partnership with charities and industry. We work closely with the NHS and with public authorities across all nations and regions of the UK.
Despite big improvements in healthcare in our lifetimes, today millions of people in the UK still live in poor health as they get older. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.
Our plan is to bring together 5 million volunteers from right across the UK who will be asked to contribute information to help build one of the most detailed pictures we have ever had of people’s health. Researchers will be able to use this information to make new discoveries about human health and diseases. So future generations can live in good health for longer.
The role
As a product manager in the participant platforms team, you will be responsible for conception and development of our participant-facing websites and apps.
The purpose of our participant platforms is to inform the public about Our Future Health and to recruit participants to join the Our Future Health programme. Some of these websites and apps will be deployed across healthcare settings such as blood donation clinics, GP surgeries and hospitals and involve collection, processing and tracking of blood samples. Others will be apps that participants use longer-term, with health questionnaires, or providing health feedback. Balancing acquisition and retention of participants will be especially important in these early stages.
You’ll work with the other product managers and a cross-functional team to translate the high-level vision and objectives into a plan of action. Your working environment will be mixed, with external design and software development agencies and in-house design and development teams.
Our ambition extends across platforms and devices and will require an experienced product manager to ensure that we create products that meet the needs of a variety of users. We are committed to building a programme that truly reflects the UK population, so our products need to be accessible to diverse audiences. Creating maximum public value is an important part of the programme so experience working on public engagement projects and enacting social change would be beneficial.
The types of product challenges you may solve include:
- Gaining informed consent from participants at scale
- Providing personalised health and genetic feedback to participants
- Designing mechanisms to collect activity tracking, wearable and fitness data
- Gathering self-reported health data through surveys and questionnaires
- Reducing barriers to joining by tailoring messaging and the product experience to seldom heard communities
- Designing and building multiple routes for participants to join the programme, both in-person in healthcare settings and home or other settings
- Creating a seamless experience across identity, account and authentication
As a product manager in the participant platforms team, you will:
- Work with the senior team and suppliers to devise and implement the strategy, roadmap and delivery plans for our participant-facing websites and apps
- Through research and co-design with the public, work to understand the user needs of participants and health professionals (nurses, doctors, GPs) and ensure they drive the product development cycle
- Produce and review requirements documentation across the product lifecycle of features, user stories and acceptance criteria, balancing user needs, design needs, stakeholder needs and technology constraints
- Work with technology and engineering teams to deliver the product roadmap effectively and with optimal resources
- Maintain highly collaborative and productive relationships with external suppliers
- Work closely with the communications team to ensure that the products are well communicated, targeted, and understandable
- Collaborate with the design and behavioural science teams in user research, experimentation and public engagement to design for acceptability, usability and desirability
- Analyse qualitative and quantitative feedback from users, stakeholders, and other teams to shape requirements, features, and products both during the design process and when live
The requirements of the role include:
- Experience as a product manager on B2C products in the health sector
- A tenacious and highly collaborative person with the curiosity and intellect to explore ideas and opportunities, inspire product teams and achieve delivery targets
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Demonstrable experience in delivering complex platform and product solutions, ideally with distributed team
- Excellent written and verbal communication skills, able to successfully communicate issues (problems, solutions) to cross-functional stakeholders
- Work with uncertainty and are comfortable navigating shifting priorities and requirements
- Direct experience working within cross-functional teams, applying agile practices and methodologies
- Solid technical background with understanding software development and web technologies
- Experience with mobile and web apps
- Analytical, with excellent attention to detail
- Ability to draw insights from qualitative and quantitative data
- Interest in creating technology for the public good
Benefits
- Competitive salary
- Company pension package
- 30 days annual holiday allowance
- Must have Right to Work in the UK
- You will be based in our lovely new office in central London (Holborn). You will have the flexibility of remote working up to two days a week to be agreed with your line manager
We actively encourage applications from people of all backgrounds and cultures. It is vital that a diverse range of people participate in Our Future Health so we can help make discoveries that benefit everyone. We believe that a diverse workforce will help us to achieve that goal.
Join us and become part of the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent and treat diseases.
Let’s prevent disease together.