ABOUT US
SHARE NOW stands for the world’s first free-floating car-sharing service – the biggest innovation in the car business since the invention of the car. We come from a long line of pioneers in the car-making industry and challenging the status quo is how we like to play. Our mission now is personal freedom: To make it possible for anybody to drive in the city without breaking the bank – or the environment.
Our global headquarters is in Berlin, Germany, and we operate across Europe. We offer an exciting, fast-growing environment in which everyone has equal opportunity to bring ideas to the table. We believe the future is about personal freedom and that everyone has a role to play. We are more than 500 employees of over 30 nationalities spread out across the globe. You could be one of them.
CUSTOMER APPLICATIONS
Our squads of designers, engineers, and product owners are responsible for all customer-facing touchpoints for our private and corporate customers; from the website and registration to the app and vehicles that hundreds of thousands of people rely on every day. While we obtain a service mindset considering both the front- and backstage collaborating closely with our colleagues in business applications, we are specialized in the end customer experience. We are obsessed with delivering value to our customers and to the business – we do this by constantly evolving our service, through testing and validating our assumptions.
DESIGN AT SHARE NOW
At SHARE NOW’s Design team, designers and user researchers work across our consumer and corporate service offers as well as an internal suite of business applications for customer, fleet, and vehicle management. We are located in our beautiful offices right on Hamburg’s Elbe shore and in the heart of Berlin, while also having the flexibility to work from home.
As a team, we work towards the SHARE NOW purpose of making cities more liveable by sharing more and owning less. We create value through shaping solutions that are leveraging the latest technology and are founded on the needs of our external and internal users.
ROLE
We are looking for a talented product designer to join Customer Applications working on improving the customer experience of sharing a car for spontaneous rides as well as planned multi-day trips.
As a product designer for SHARE NOW Customer Applications, you’ll be involved in the entire product lifecycle – from concept to implementation and optimization utilizing your skills in information architecture, interaction and visual design as well as prototyping. Your daily responsibilities are within a cross-functional product squad contributing through discovery to delivery by understanding user needs, conceptualizing ideas, and delivering final designs.
Your work will have a direct impact on retaining our customers by delivering a delightful customer experience.
IN THIS ROLE YOU’LL GET TO:
Be an expert in state of the art car-sharing services by understanding the needs of the end-users and the conditions of our business
Play a critical role in a cross-functional product squad working on business-critical challenges
Take a leading role in product discovery, exploring problem spaces within your domain together with product owners and user researchers
Create wireframes to capture ideas and turn them into interactive prototypes with just the right level of fidelity to learn
Produce engaging visual designs and ensure that the implementations are pixel perfect
Help define hypotheses and success measures, test your assumptions and outcomes, and continuously incorporate feedback in your work
Contribute to evolving our design system to ensure we share principles, patterns, and styles across the product squads
Work closely with our Content, Brand, and SEO Teams to bring the message of shared mobility to new and existing customers
THIS ROLE MAY BE FOR YOU IF:
You’re passionate about the future of mobility and want to improve how people move in and around cities
You embrace change, dare to challenge the status quo, and are persistent
You always connect value to your designs, always strive to align user needs with good business
You’re experienced in working throughout all stages in a double diamond design process – from defining the problem to the final details of the solution
You’re excellent at working in cross-functional squads to understand problems and to drive alignment and outcomes
You love digging into complex problems and applying creative and logical thinking to breaking them down to their core
You’re great at sharing and explaining your work, and see feedback as an opportunity to grow
You are confident in your ability to produce pixel-perfect designs and have experience in providing support for developers during the implementation
You have at least 3 years of experience as a product designer or similar
You excel in your craft but are still hungry to continuously learn new methods and keep up-to-date with industry best practices
At SHARE NOW, we’re looking for outstanding individuals who can contribute with new perspectives and are curious about learning. We believe that creativity sparks from diverse perspectives. We design for and want our team to be people of every gender, age, race, religion, sexual orientation, and physical ability.
Even if your experience doesn’t exactly match the job description, we would still encourage you to apply.
Do I need to meet all the requirements to apply?
Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. In contrast, women/non-binary people will seek to match a much higher percentage of the requirements before applying.
We encourage everyone to apply and give us a chance to evaluate your skills and experience